Unable to View pdf Attachments

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Overview

By default, while r11.x allows the uploading of pdf files as Attachments, it does not permit the viewing of them.

Procedures

To add this capability, follow these simple procedures:

1. Access web.xml located in $NX_ROOT/bopcfg/www/CATALINA_BASE/webapps/CAisd/WEBINF
2. The web.xml file contains pairings of param-name and param-value. Search for the param-name of save_as_dialog_ext.
3. Add pdf to the end of the string in the param-value that follows.

Example: <source lang=xml> <param-name>save_as_dialog_ext</param-name> <param-value>eml,doc,zip,gz,tar,xls,rtf,ppt,pps,msg,pdf</param-value> </source>