T3GQ028

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Overview

The Task Behavior page on the Administration side is showing blank after applying the 2nd set of cummulative patches for r11.2 GA. The error appears only if C2 is applied over the GA version directly, if C1 was previously applied then the error will not appear. Please note that this patch is for Windows, for other OSes you'll need a different TF

PROBLEM SYMPTOM: NT -AFTER CUMULATIVE 2 DETAIL_BHVTPL.HTMPL BLANK

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                After applying second set of cumulative published
                patches for Service Desk r11.2, the lower part of
                the Behavior Detail form may appear blank.  This
                occurs when a user attempts to view the Behavior
                Detail form of any workflow template.