Command-Line Utility Reference
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References
Appendix E of the Unicenter Service Desk Administrator Guide provides basic information about key command-line executables that ship with Service Desk.
Basic Information
- Located in the [servicedesk]/bin folder
- Basic syntax is available for most commands by typing "commandname -h" or just "commandname"
NOTE: It is best to check a command's reference below to determine the best way to retrieve information. "-h" works with some commands. No parameters work with commands. Some commands attempt to perform actions even if -h is specified. Unfortunately, there appears to be no consistency with the command line syntax.
List of Executables
- add_user -
- animator_nxd -
- bop_adump - returns information about an attribute
- bop_cmd -
- bop_ddump - dumps all class information
- bop_logging -
- bop_ldump -
- bop_odump - dumps the object data
- bop_sinfo - returns information about objects (attributes, methods, triggers)
- pdm_extract - dumps data from the database to the screen or file
- pdm_cache_refresh - refreshes object cache from the database
- pdm_configure
- pdm_d_refresh - selectively starts, stops and restarts sets of daemons
- pdm_deref - used for finding and replacing data with data found in another database table.
- pdm_kit - imports files or templates into Knowledge
- pdm_lexutil - modify spellchecker by adding or removing words
- pdm_logfile - sets the size of the stdlog files
- pdm_load - loads information directly into the database
- pdm_publish - publishes schema changes
- pdm_tomcat_nxd - manages the tomcat daemon
- pdm_webcache - clears the web page cache