Add Posted By to Announcements Page

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Overview

This article provides instructions on how to add the Posted By field to the Announcement Page.

Procedures

Step 1. Edit the bin_form_np.htmpl

There are 6 instances of </A><br> on this form. Add the following syntax between the </A> and <br> for each instance. <source lang="html4strict"> $list.posted_by.last_name, $list.posted_by.first_name $list.posted_by.middle_name </source>

For r11.x releases it is recommended that you edit your pages via the Web Screen Painter. For older releases you must edit the files directly.

Step 2. Clear the web cache

The final step is to clear Service Desk's cache. The methods vary depending on release.

For r11.x releases publish your changes via the Web Screen Painter. The process of publishing automatically initiates a pdm_webcache.

For older releases execute pdm_webcache from a command prompt on the Primary Server. There is no need to run this command on the Secondary Servers.