Unable to View pdf Attachments

By default, while r11.x allows the uploading of pdf files as Attachments, it does not permit the viewing of them. To add this capability, follow these simple procedures:

1. Access web.xml located in NX_ROOT/bopcfg/www/CATALINA_BASE/webapps/CAisd/WEBINF
2. The web.xml file contains pairings of param-name and param-value. Search for the param-name of save_as_dialog_ext.
3. Add pdf to the end of the string in the param-value that follows.

Example:

HTML

<param-name>save_as_dialog_ext</param-name>
<param-value>eml,doc,zip,gz,tar,xls,rtf,ppt,pps,msg,pdf</param-value>