Difference between revisions of "Yellow Pages:5000fish"

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(Please contact us for any additional information or assistance)
(5000fish - Delivering CA Integrated Solutions Since 1999)
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| [[Image:OakTreeLogo.png]] || Since 1999, OakTree Solutions has provided the CA community with over 150 CA implementations, supporting the entire implementation lifecycle, from architecture to operations. Our customers have included Fortune 500 companies, Federal agencies with 100’s of thousands of users, to Small and Medium sized businesses. With expertise in Unicenter Service Desk, Unicenter DSM, Unicenter Asset Portfolio Management, NSM, Spectrum, and e-Health, OakTree Solutions has provided best-value services at both commercial and Government organizations as both a prime and a subcontractor. Our proven success at these organizations, combined with our low-cost service rates, provide our customers with best value services. <br><br>
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| [[Image:Yurbi2.png]] || Yurbi accesses multiple data sources and securely pulls together information into easy to understand reports, charts, and dashboards that give new insight into what is driving business outcomes. Yurbi brings the powerful reporting and analytical capabilities of traditional Business Intelligence solutions, but takes out the coding jargon – so that people can actually use it themselves.   <br><br>
  
Additionally, OakTree Solutions is an Enterprise Solutions Partner with CA and can resell the entire portfolio of Unicenter, eTrust, and Brighstor technology.<br><br>
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Out of the box, Yurbi provide support for:<br>
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*CA Service Desk
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*CA Clarity
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*CA ITAM
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*CA ITCM
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*CA NSM
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<br>
  
For more information about our CA Professional Services please visit [http://www.oaktreesolutions.com www.oaktreesolutions.com]  
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In addition to the Yurbi for CA Apps,  Yurbi provides a easy way to integrate data from any datasource with your CA data and include many pre-built integrations with other major vendors including HP, BMC, Microsoft, LanDesk, RIMM, and others.  For more information about Yurbi please visit [http://www.yurbi.com www.yurbi.com]  
  
 
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| [[Image:OakTreeNav1.png]] || OakTree Navigator addresses one of the biggest issues with enterprise data reporting -- complexityOakTree Navigator enables anyone, even those without strong database skills, to simply create impromptu customized reports. It eliminates the extraneous time, money, and resources spent using complex reporting technology including Crystal Reports, Microsoft Access, Actuate, and others. With OakTree Navigator you can generate reports needed by management and ensure business service levels are met, on the web and have the ability to dynamically change parameters in the report as needed, This saves and reduces even more time and cost, and eliminates the complexity and development time within your old reporting process. <br>
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| [[Image:Yurbiconnect.png]] || Imagine your organization integrating data between applications, improving data quality, and automating processesImagine your organization using an easy configuration, not coding, to implement this approach. Imagine your organization dramatically reducing the cost and time of integration. Meet Yurbi Connect-- where your organization can make these images a reality.  Yurbi Connect is available as a stand-alone product or as a part of the Yurbi Platform where it is integrated with advanced BI functionality and reporting. <br><br>
  
For more information about OakTree Navigator, please visit [http://www.oaktreenavigator.com www.oaktreenavigator.com]  
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Out of the box,  Yurbi Connect provides CA clients with a drag and drop workflow processing to automating inbound emails with Service Desk.  Create intelligent workflows without programming to automate structured and unstructured email communication.  Potential use cases include:
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<br>
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*Handle both structured and unstructured emails
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*Automatically create and update tickets with no programming
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*On-the-fly response to activity notifications
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*Handle change approvals via email - no more logging-in to approve change tasks!
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*Eliminate Duplicate Tickets from Automated Systems
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*And many more!
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<br>
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In addition to Email to Service Desk integration,  connectors can also be built for integrating non-CA CMDBs,  Inventory Systems,  HR,  CRM, ERP, and Financial systems with CA Service Desk.  For more information about Yurbi Connect, please visit [http://www.yurbi.com/yurbiconnect www.yurbi.com/yurbiconnect]  
 
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| [[Image:DemandDesk.png]] || As an authorized CA Managed Services Provider, OakTree DemandDesk, provides the same great technology you are familiar with,  Unicenter Service Desk,  but with a lower total cost of ownership.  OakTree Solutions can provide any organization, large or small, with the ability to reap all the benefits of Unicenter Service Desk without the cost or burden of maintaining the software, hardware, licenses, administration, upgrades, and requirement for costly vendor professional services.  <br><br>
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| [[Image:mailsyncweb.png]] || With MailSync, analysts can speed up their workflow while delivering better customer support. MailSync connects directly to your Microsoft Outlook account, so that you can create new or update existing tickets, and share information with other analysts all through a single email. <br>
 
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Hosted in a state of the art datacenter, OakTree Solutions has a full staff of experienced Service Desk engineers that keep your help desk available 24/7 via a secure internet connection. We provide all the administration, customization, upgrades, and upkeep of the application. With all of these activities taken care of, your company and your help desk staff can focus on supporting your end users and providing them with the best services. If you are currently facing a maintenance renewal and want to explore the cost savings you can achieve by OakTree DemandDesk please contact [mailto:sales@oaktreesolutions.com sales@oaktreesolutions.com] <br>
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For more information on DemandDesk please visit [http://www.oaktreedemanddesk.com www.oaktreedemanddesk.com]
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For more information on DemandDesk please visit [http://www.ddmailsync.com www.ddmailsync.com]
 
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Revision as of 19:35, 18 January 2011


5000fish Inc. was founded to change the way that organizations engage technology. The company concentrates on creating innovative products that have a "shallow" learning curve ensuring users don't just engage the technology, they embrace it; making it a part of their everyday workflow. Current products include Yurbi, an intuitive analytics and reporting solution that gives business users access and control over the data they need to make day-to-day decisions, Yurbi Connect, a drag and drop process to automate email handling in CA Service Desk, and MailSync, an Outlook Plug-In that lets Help Desk Analysts interact with live data from their Help Desk systems in Microsoft Outlook. Learn more at www.5kfish.com


Yurbi2.png Yurbi accesses multiple data sources and securely pulls together information into easy to understand reports, charts, and dashboards that give new insight into what is driving business outcomes. Yurbi brings the powerful reporting and analytical capabilities of traditional Business Intelligence solutions, but takes out the coding jargon – so that people can actually use it themselves.

Out of the box, Yurbi provide support for:

  • CA Service Desk
  • CA Clarity
  • CA ITAM
  • CA ITCM
  • CA NSM


In addition to the Yurbi for CA Apps, Yurbi provides a easy way to integrate data from any datasource with your CA data and include many pre-built integrations with other major vendors including HP, BMC, Microsoft, LanDesk, RIMM, and others. For more information about Yurbi please visit www.yurbi.com


Yurbiconnect.png Imagine your organization integrating data between applications, improving data quality, and automating processes. Imagine your organization using an easy configuration, not coding, to implement this approach. Imagine your organization dramatically reducing the cost and time of integration. Meet Yurbi Connect-- where your organization can make these images a reality. Yurbi Connect is available as a stand-alone product or as a part of the Yurbi Platform where it is integrated with advanced BI functionality and reporting.

Out of the box, Yurbi Connect provides CA clients with a drag and drop workflow processing to automating inbound emails with Service Desk. Create intelligent workflows without programming to automate structured and unstructured email communication. Potential use cases include:

  • Handle both structured and unstructured emails
  • Automatically create and update tickets with no programming
  • On-the-fly response to activity notifications
  • Handle change approvals via email - no more logging-in to approve change tasks!
  • Eliminate Duplicate Tickets from Automated Systems
  • And many more!


In addition to Email to Service Desk integration, connectors can also be built for integrating non-CA CMDBs, Inventory Systems, HR, CRM, ERP, and Financial systems with CA Service Desk. For more information about Yurbi Connect, please visit www.yurbi.com/yurbiconnect


Mailsyncweb.png With MailSync, analysts can speed up their workflow while delivering better customer support. MailSync connects directly to your Microsoft Outlook account, so that you can create new or update existing tickets, and share information with other analysts all through a single email.

For more information on DemandDesk please visit www.ddmailsync.com


Please contact us for any additional information or assistance