Difference between revisions of "Home"
m |
m |
||
| Line 23: | Line 23: | ||
|- | |- | ||
| | | | ||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
'''Submit your Enhancement Requests to CA'''<br> | '''Submit your Enhancement Requests to CA'''<br> | ||
CA and the PLC will soon be posting approved Enhancement Requests for voting. This voting helps to identify the enhancements to be included in the r13 release. If you have an idea for an enhancement, submit it to CA today and if approved it could be added to the candidate list. If you would like to be involved in the voting, all you have to do is join the [http://causergroups.ca.com/usergroups/Welcome.aspx?ID=400 Service Management PLC]. | CA and the PLC will soon be posting approved Enhancement Requests for voting. This voting helps to identify the enhancements to be included in the r13 release. If you have an idea for an enhancement, submit it to CA today and if approved it could be added to the candidate list. If you would like to be involved in the voting, all you have to do is join the [http://causergroups.ca.com/usergroups/Welcome.aspx?ID=400 Service Management PLC]. | ||
| Line 33: | Line 28: | ||
--<small>[[User:Gityerfix|Gityerfix]] 12:16, 20 November 2008 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 12:16, 20 November 2008 (EST)</small><br> | ||
|- | |- | ||
| − | | | + | | style="background-color:#eeeeee;" | |
'''Get [[image:linkedin.gif]] to ServiceDeskUsers'''<br> | '''Get [[image:linkedin.gif]] to ServiceDeskUsers'''<br> | ||
Expand your network by joining the SDU Group on LinkedIn. [http://www.linkedin.com/groups?about=&gid=696297 Click Here to get LinkedIn] | Expand your network by joining the SDU Group on LinkedIn. [http://www.linkedin.com/groups?about=&gid=696297 Click Here to get LinkedIn] | ||
| Line 39: | Line 34: | ||
--<small>[[User:Gityerfix|Gityerfix]] 11:01, 31 October 2008 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 11:01, 31 October 2008 (EST)</small><br> | ||
|- | |- | ||
| − | + | | | |
[[image:Exclaim.gif]] '''Service Desk Tools Available Exclusively from SDU...'''<br> | [[image:Exclaim.gif]] '''Service Desk Tools Available Exclusively from SDU...'''<br> | ||
Available ''free'' from SDU are IE and Firefox plug-ins that allow you to search ''your'' Service Desk for tickets and CIs directly from your browser. [[SDU:Search Provider/Engine|Click here for details]]<br> | Available ''free'' from SDU are IE and Firefox plug-ins that allow you to search ''your'' Service Desk for tickets and CIs directly from your browser. [[SDU:Search Provider/Engine|Click here for details]]<br> | ||
--<small>[[User:Gityerfix|Gityerfix]] 16:35, 12 July 2008 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 16:35, 12 July 2008 (EST)</small><br> | ||
|- | |- | ||
| − | | | + | | style="background-color:#eeeeee;" | |
'''Cumulative Patches #2 released'''<br> | '''Cumulative Patches #2 released'''<br> | ||
CA released several new patches regarded as Cumulative #2 as well as another minor update to CA Workflow on May 23rd. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/191/usvdr112-solpatch.html Click here for patches] | CA released several new patches regarded as Cumulative #2 as well as another minor update to CA Workflow on May 23rd. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/191/usvdr112-solpatch.html Click here for patches] | ||
Revision as of 16:46, 12 December 2008
|
| ||||||||||||||||||||
| Resources | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SDU Resources Add SDU Searching to your browser | Subscribe to SDU RSS Feeds | Get LinkedIn to the ServiceDeskUsers Group | Search your own CA Service Desk installation from a web browser | |||||||||||||||||||||
| CA Product Home Pages CA CMDB | CA Embedded Entitlements Manager | CA Service Desk Manager | CA SupportBridge Solutions | CA Workflow | MDB | Unicenter Service Desk | Unicenter Service Desk Dashboard | Unicenter Service Desk Knowledge Tools | |||||||||||||||||||||
| Other CA Resources CA Development Buddy Program | CA Service Management Global User Community | CA User Groups | CA World | CA's Enhanced Beta Program | Customer Alliance Program | Education | Technical Support | |||||||||||||||||||||
| * Users Websites Clarity Users | |||||||||||||||||||||
