Difference between revisions of "Service Desk Library"
From SDU
| Line 8: | Line 8: | ||
** [[Patches]] | ** [[Patches]] | ||
* [[:Category:Configuration|'''Configuration''']] | * [[:Category:Configuration|'''Configuration''']] | ||
| + | ** [[Archive & Purge]] | ||
** [[Attachments Library]] | ** [[Attachments Library]] | ||
| + | ** [[Auto-Assignment]] | ||
| + | ** [[Events and Macros]] | ||
** [[Notifications]] | ** [[Notifications]] | ||
| + | ** [[Options Manager]] | ||
** [[Scoreboard]] | ** [[Scoreboard]] | ||
| − | |||
** [[Security]] | ** [[Security]] | ||
| − | |||
| − | |||
| − | |||
** [[Service Contract]] | ** [[Service Contract]] | ||
| + | ** [[Stored Queries]] | ||
| + | ** [[Surveys]] | ||
* [[:Category:Customization|'''Customization''']] | * [[:Category:Customization|'''Customization''']] | ||
** [[Schema Changes]] | ** [[Schema Changes]] | ||
Revision as of 15:51, 7 March 2008
Browse the Service Desk Categories
- First Things First
- Installation
- Configuration
- Customization
- Integration
- CA Workflow
- CA CMDB
- SupportBridge Solutions
- CA Desktop Management Suite
- Client Management Solutions
- Unicenter Network & Systems Management
- Change Impact Analyzer
- Portal Integration
- CA Change Management Integration with Clarity and Harvest
- Microsoft Systems Management Server (SMS)
- Peoplesoft
- Computer Telephony Integration (CTI)
- Custom Integrations
- Reporting
- Miscellaneous