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• Events and Macros
  Starting with the r11.x releases, events and macros are managed in the web client. Prior to r11, they were managed == Events ==
  4 KB (570 words) - 05:24, 30 November 2010
• Automatically Remove Attached Events
  [[Category:Events]] This article provides instructions for having attached [[Events and Macros|Events]] automatically removed.
  3 KB (489 words) - 22:40, 5 December 2008

Page text matches

• Condition Macro
  #redirect [[Events and Macros]]
  31 bytes (4 words) - 02:06, 11 February 2008
• Action Macros
  #REDIRECT [[Events and Macros]]
  31 bytes (4 words) - 22:29, 10 February 2008
• Attach Event Macro
  #redirect [[Events and Macros]]
  31 bytes (4 words) - 00:36, 11 February 2008
• Conditionally Attach an Event
  ...g changed to 'Resolved'. Use whatever filter you like for attaching your [[Events and Macros|Event]]. [[Automatically Remove Attached Events]]
  3 KB (380 words) - 22:21, 3 December 2008
• Automatically Set Assignee to Closing Analyst
  ...g changed to 'Resolved'. Use whatever filter you like for attaching your [[Events and Macros|event]].
  3 KB (447 words) - 04:10, 27 July 2008
• Activities
  ...from a data change to the ticket details, or from the triggering from an [[Events and Macros|Event]].
  1 KB (204 words) - 04:02, 27 July 2008
• Act Log Table
  ...ect]]''' is what is used in scripting [[spel code]], [[Stored Queries]], [[Events and Macros|Action Macros]], web pages, etc.
  784 bytes (112 words) - 03:59, 27 July 2008
• Issue Table
  ...ect]]''' is what is used in scripting [[spel code]], [[Stored Queries]], [[Events and Macros|Action Macros]], web pages, etc.
  708 bytes (101 words) - 03:57, 27 July 2008
• Call Req Table
  ...ect]]''' is what is used in scripting [[spel code]], [[Stored Queries]], [[Events and Macros|Action Macros]], web pages, etc.
  745 bytes (108 words) - 03:58, 27 July 2008
• Change Request Table
  ...ect]]''' is what is used in scripting [[spel code]], [[Stored Queries]], [[Events and Macros|Action Macros]], web pages, etc.
  741 bytes (105 words) - 03:58, 27 July 2008
• Issue Act Log Table
  ...ect]]''' is what is used in scripting [[spel code]], [[Stored Queries]], [[Events and Macros|Action Macros]], web pages, etc.
  783 bytes (111 words) - 03:59, 27 July 2008
• Change Act Log Table
  ...ect]]''' is what is used in scripting [[spel code]], [[Stored Queries]], [[Events and Macros|Action Macros]], web pages, etc.
  793 bytes (112 words) - 03:59, 27 July 2008
• Service Desk Library
  *[[Events and Macros]]
  4 KB (527 words) - 08:01, 29 November 2010
• Events and Macros
  Starting with the r11.x releases, events and macros are managed in the web client. Prior to r11, they were managed == Events ==
  4 KB (570 words) - 05:24, 30 November 2010
• Add Custom Activity Log Action Macro
  ...r into the Activity Log. And since an Action Macro can be used by multiple Events, each event can have it's own unique Activity Log entry.
  4 KB (542 words) - 16:23, 5 November 2008
• Automatically Remove Attached Events
  [[Category:Events]] This article provides instructions for having attached [[Events and Macros|Events]] automatically removed.
  3 KB (489 words) - 22:40, 5 December 2008
• Sample Customizations
  *[[Automatically Remove Attached Events]]
  3 KB (438 words) - 13:05, 6 December 2012
• Options Manager
  ...Event 3, etc. If the chg_auto_events_count is 3, then the first three Auto Events will be attached. ...ount. This option specifies the naming convention of the Auto Events. Auto Events are identified by combining the the naming convention with a number. For ex
  22 KB (3,109 words) - 19:56, 9 January 2012
• Changing Requests to Incidents
  ...n R to an I we convert a Request to an Incident without breaking any URLs, events, uploaded attachments, etc.
  3 KB (565 words) - 05:26, 30 November 2010
• Service Desk FAQ
  == Why are events still firing even though the Status is set to Hold? == ...n returned to a Status that is not configured to Stop Service Type Events. Events that are attached to a ticket by other means, such as spell code, auto-even
  6 KB (982 words) - 07:59, 29 November 2010

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