Add Properties Count to Area/Category List

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Overview

This article contains instructions for adding the number of Properties associated with each Area/Category to the list or Areas/Categories available via the Administration Tab. This is not an update to the hierarchy listings. This simple customizations allows for easily identifying the Areas/Categories that have Properties.

The instructions that follow pertain to r11.x releases only.

Procedures

Step 1. Edit list_pcat.htmpl, list_chgcat.htmpl, and list_isscat.htmpl

Search for the section beginning with the following code... <source lang="html4strict"> <pdm_macro name=lsStart> </source>
For list_pcat.htmpl, add the following line... <source lang="html4strict"> <pdm_macro name=lsCol hdr="Properties" attr=properties display_attr=length justify="center"> </source> For list_chgcat.htmpl and list_isscat.htmpl, add the following line... <source lang="html4strict"> <pdm_macro name=lsCol hdr="Properties" attr=property_templates display_attr=length justify="center"> </source>

For r11.x releases it is recommended that you edit your pages via the Web Screen Painter.

Step 2. Clear the web cache

The final step is to clear Service Desk's cache. Publish your changes via the Web Screen Painter. The process of publishing automatically initiates a pdm_webcache.