SPELL CODE to Make ACT / EVT INTERNAL

->The vrequirement is that, whenever an event / activity is performed e.g. SLA VIOLATION then that activity should be loged as internal so that EMPLOYEES would not be able to view it. -> If new activites are added e.g. UPDATE FIELD to ticket (CR) whos' SLA is already violated then log that activity as internal.............Italic text

To achieve the above req. I have writen two mod and spell files.

1) To make the activites of type EVT which sets as SLA VIOLATION

MOD File:-

MODIFY alg POST_VALIDATE zevt_set() 125 FILTER( EVENT("INSERT")) ;

SPELL File:-

//method zevt_set() //Sets the EVENT of SDMr12.1 as internal =>1 //author: adi : adi_g001@yahoo.com //********************************************************

alg::zevt_set( ... ) {

      logf(SIGNIFICANT, "SPELL zevt_set %s",type.code);

if(type.code == "EVT") { send_wait(0, this, "call_attr", "internal", "set_val", 1,"SURE_SET"); if ( msg_error() ) {

     	logf(ERROR, "Error initializing object:%s",msg[0]);

return;

   	}

} logf(SIGNIFICANT, "SPELL zevt_set %s",internal); }

---

Save, the above files in site/mods/majic folder and bounce the SDMr12.1 services.