Web Services

To make corrections or additions to this article, select the edit tab above.
To discuss or ask questions about this article, select the discussion tab above.

Create a Request, Change Order and Contact through Web Services via VB

Step1: Create a web reference in the front end.

1. Start the front end.
2. Go to Website menu and click “Add web reference”.
3. In the URL box provide the web service URL and click go. http://<hostname>:8080/axis/services/USD_R11_WebService?wsdl'''
4. We can find the methods being pulled out.
5. Add the webreference with the name “WebReference”.

Step 2: Create an Object of the web reference

<source lang="javascript">Dim ws As New WebReference.USD_WebService</source>

Step 3: Specify the Correct web service URL

<source lang="text">ws.Url = "http://<hostname>:8080/axis/services/USD_R11_WebService?wsdl"</source>

Step 4: Provide the username and password to get the sid value

<source lang="javascript">Dim username, password As String Dim sid As Integer username = "analyst1" password = "123" sid = ws.login(username, password)</source> where login is the method used to get the sid.

Step 5: Get the User Handle

<source lang="javascript">Dim userhandle As String userhandle = ws.getHandleForUserid(sid, username)</source> Where getHandleForUserid is the method

Step 6: Create a Request

<source lang="javascript">Dim attrVal(5), attr(1), prop(1), persistent_id As String Dim requestHandle, requestNumber As String attrVal = New String() {"customer", userhandle, "category", "<category id>", "description", "Description here"} prop = New String() {""} attr = New String() {persistent_id} requestHandle = "" requestNumber = "" ws.createRequest(sid, userhandle, attrVal, prop, "", attr, requestHandle, requestNumber)</source>

Step 7: Create a Change Order

<source lang="javascript">Dim attrVal(5), attr(1), prop(1), persistent_id As String Dim requestHandle, requestNumber As String attrVal = New String() {"requestor", userhandle, "category", "category id", "description", "description here"} prop = New String() {""} attr = New String() {cpersistent_id} requestHandle = "" requestNumber = "" ws.createChangeOrder(sid, userhandle, attrVal, prop, "", cattr, requestHandle, requestNumber)</source>

Step 8: Create a contact

<source lang="javascript">Dim attrVal(5), attr(1), persistent_id As String Dim contactHandle, contactNumber As String attrVal = New String() {"first_name","Mike", "last_name", "Tolland", "userid", "mike.tolland", "contact_num", "<Password here>", "email_address", "mike.tolland@abc.co.in", "phone_number", "00989876723"} attr = New String() {persistent_id} ws.createObject(sid, "cnt", attrVal, attr, contactHandle, contactNumber)</source>

Creating Code for VB.net 2008 and R11

Create object / login and return basic information

<source lang="javascript">

       Dim sid As String
       Dim uHandle As String
       Dim b As New casoap.USD_WebServiceSoapClient
       sid = b.login("Administrator", "password")

       Dim user As String = "devak01"
       uhandle = b.getHandleForUserid(sid, user)
       Dim arryVals As String() = {"first_name", "last_name", "organization", _
                                   "organization.name", "admin_org.name", _
                                   "group_list.length"}
       Dim arryValsresults As String = b.getObjectValues(sid, uHandle, arryVals)

</source>

Create a Asset / Hardware Configuration item

<source lang="javascript">

       Dim newexten As String = ""
       Dim extenName As String = ""
       Dim assethndle As String = ""
       Dim car As String = ""
       Dim chgHandle As String = ""
       Dim chgNum As String = ""

       Dim attrVal() As String = {"name", "hello2", "class", "grc:10000002"}
       ReDim Preserve attrVal(3)
       Dim persistent_id As String = "persistent_id"
       Dim attr() As String = {persistent_id}
       ReDim Preserve attr(0)

       b.createAsset(sid, attrVal, attr, car, assethndle, newexten, extenName)

</source>

Create a Change Order

<source lang="javascript">

       Dim attrVal() As String = {"requestor", uHandle, "category", "5103", "description", "hello world"}
       ReDim Preserve attrVal(5)

       Dim persistent_id As String = "persistent_id"
       Dim attr() As String = {persistent_id}
       ReDim Preserve attr(0)
       Dim prop() As String = {}
       ReDim Preserve prop(1)
       Dim chgHandle As String = ""
       Dim chgNum As String = ""

       b.createChangeOrder(sid, uHandle, attrVal, prop, _
                           "", attr, chgHandle, chgNum)

</source>

How to Use Web Services

I am using Visual Web Developer Express.Net. It is free and easy to use. To consume the USD web services, create a new web application.

Now is time to get to work

Once your page is set up:

Click the Website > add reference

Enter the URL to the web services WSDL file, which is located at http ://< your server>:8080/axis/services/USD_R11_WebService?wsdl

You might want to study a little XML and WSDL, but it isn't neccesary. Look up the topic, Consume or Consuming Web Services.

Quick Reference

Consuming Web service With Visual Studio/ Express Web Developer

Go to the Menu Bar and click Website > Add Web Reference (name it anything you want then click --> Add reference

And that is it!

To use the web reference, create a new instance of the web service VB.Net Class program file <source lang="javascript"> Partial Class tickets

   Inherits System.Web.UI.UserControl

   Private ws As New USD_WebService
                     .
                     .
              .

To consume the service, call your first function ws.login(username, password) </source> <source lang="javascript"> 'the login function returns a system id value so...' 'lets rewrite the above code to look like the code below...'

Dim sid As String sid = ws.login(username, password) </source>

Example Code: Using Webservice in VB.NET Web Application

Here is a complete Code Snippit

<source lang="javascript"> Imports System.IO Imports System.Xml Imports System.Xml.Serialization Imports <ReferenceToWebServiceWSDL> Imports Connection

Partial Class _Default

   Inherits System.Web.UI.Page

   Dim ws As New USD_WebService
   Dim sid As String
   Dim userhandle, username, password As String
   Dim attrVal(5), attr(0), prop(0) As String
   Dim requestHandle, requestNumber As String
   Dim persistent_id As String
   Dim catAttrib(5) As String

   Dim xmlReturn As String
   Dim pcatHandle As XmlNodeList
   Dim xDoc As XmlDocument = New XmlDocument()
   Dim pcatResult As String

   'Class for handling the button click submit'
   Protected Sub Submit_Click(ByVal sender As Object, ByVal e As System.EventArgs) Handles Submit.Click
 
       Dim name = “Username”
       Dim pass As String = "password"
      
       sid = ws.login(name, pass)
       
       'get the Handle for the userid'
   userhandle = ws.getHandleForUserid(sid,name)
   'Get The Category Attributes'
    catAttrib = New String(0) {}

   'Category Handle for the incident area'
    Try

xReturn = ws.doSelect(sid, "pcat", "sym = 'HARDWARE.PRINTER.SETUP'", 1, catAttrib)

           xDoc.LoadXml(xReturn)
           xHandle = xDoc.GetElementsByTagName("Handle")
           xResult = xHandle(0).InnerText
           catHandle = xResult
       Catch ex As Exception
           Response.Write("Exception caught while invoking an XML Web service.")
       End Try

 'Priority handle for the ticeket'
       'sym = priority.Value'
       '505	0	0	None Priority unassigned'	
       '500	0	1	5	LOW Priority	HIP Pri 5'
       '501	0	2	4	MEDIUM-LOW Priority	HIP Pri 4'
       '502	0	3	3	MEDIUM Priority	HIP Pri 3'
       '503	0	4	2	MEDIUM-HIGH Priority	HIP Pri 2'
       '504	0	5	1	HIGH Priority	HIP Priority'

       Dim pri As String()
       pri = New String() {"pri:505", "pri:504", "pri:503", "pri:502", "pri:501", "pri:500"}

       'Set the priority number Testing only'
       priority_number = 1

       attrib = New String() {"customer", userhandle, "priority", "pri:502", "category", _ 
                                                                         pcatResult, "description", "Test"}
       prop = New String() {""}
       attr = New String() {persistent_id}
       requestHandle = ""
       requestNumber = ""

       'Create the ticket'
       'Including a try catch block for catching an error dealing with additional fields'
        ws.createRequest(sid, userhandle, attrVal, prop, "", attr, requestHandle, requestNumber)

       'I need to close the connection.'
       ws.logout()

   End Sub
  

Protected Sub Page_Load(ByVal sender As Object, ByVal e As System.EventArgs) Handles Me.Load

       ws.Url =  _
          "http://<yourServerName>:8080/axis/services/USD_R11_WebService?wsdl"
   End Sub

End Class </source> If you copy and paste the code, you need to remove the aphostrophy at the end of each comment only. To do this just use your find and replace function. MenuBar Item Edit > Find and Replace --> Quck Replace > find What: ' . Next, Replace With <- test box insert a space. You'll have to do this one-by-one so not to uncomment the whole line.