News Archive
June 10th is the Summer 2008 PLC Service Support Quarterly Webcast. If you have not done so already, join CA's Service Support PLC so that you can access the webcast. CLICK HERE TO JOIN. |
When closing a ticket from a Secondary Server, the attached_sla table is not updated properly resulting in inaccurate Scoreboard results for TTV. Click here for complete description
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A webcast and conference call to discuss CAs fourth quarter and full fiscal year 2008 financial results is scheduled for 4p EST today.Click here for press release
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When submitting a document from a Service Desk ticket which has a period in the category name, the document does not get assigned to the Knowledge Tools category having the same name as the Service Desk category.Click here for complete description
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-- No longer accepting applicants. -- |
CA WORLD 2008 will be Nov 16-20 at The Venetian Congress and Sands Expo in Las Vegas, NV. User Group and PLC members qualify for a registration discount. Visit the CA WORLD website to register.
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The SDU outage that lasted from Friday to Wednesday was unfortunate but we have worked through the issues and are glad to be up an running again. Thank you for your patience and continued support. Hopefully these occurrences can be avoided in the future.
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SDU is the first and only Service Desk User Community that offers an equal opportunity for all Service Providers to showcase their company, skills, and service offerings. Click Here for details on advertising on SDU. |
7 weeks from its February 4th roll-out, SDU site membership has quickly grown to 500 members. Thank you to everyone who has contributed their time and knowledge to assist other members and promote the growth of this site. |
March 31st is the deadline for signing-up to be a speaker at CA World 2008. For more details, visit the CA World website at http://caworld.com |
The success and stability of SDU is dependent on sponsors such as OakTree Solutions. SDU is the first and only Service Desk User Community that offers an equal opportunity for all Service Providers to showcase their company, skills, and service offerings. Click Here for details on becoming a sponsor. |
In a month's time SDU membership has grown to 400 members. The forum has been active with over 500 posts and several members have been contributing their knowledge to the wiki. Thank you to all those who have joined and especially those who have generously contributed their time and knowledge to help others. |
Advertise your business to the world with an SDU Yellow Page listing. The SDU Yellow Pages are the only place that is targeted exclusively to the user community where all service providers can advertise their services. more... |
March 4th is the Spring 2008 PLC Service Support Quarterly Webcast. If you have not done so already, join CA's Service Support PLC so that you can access the webcast. CLICK HERE TO JOIN. This quarter's webcast is an r12 overview and demo. |
SDU Search Engines are available for IE7, Firefox, and other browsers supporting the OpenSearch standard. CLICK HERE to add quicker search access to SDU wiki and forum content right from your browser. These Search Engines will appear as new options in the search box typically found in the upper-right corner of your browser. |
We have recruited the most notable names in the user community to moderate and administer this site. Any of them look familiar? |
