Attachments on Configuration Items

This article provides instructions for adding attachment capabilities to Configuration Items.

Note: This customization is designed for r11.x versions only.

Step 1. Modify Schema

For ALL releases make your schema change by creating a .mod file and placing it in the NX_ROOT/site/mods/majic directory. Name the [[.mod

file|.mod]] anything you like, but it is recommended that it be preceded with a 'z'. Take the code you need from the examples below. <source lang="text">LREL attmnt_lrel "nr:PDM" attachments <> attmnt assets;</source>

Step 2. Publish the Schema changes

For ALL releases recycle the Service Desk service.

Step 3. Edit the detail_nr.htmpl form

Add the following code to the BODY of the form in the PDM_NOTEBOOK area: <source lang="html4strict"><PDM_TAB ID=attmnt

SRC="OP=SHOW_DETAIL+HTMPL=xx_attmnt_tab.htmpl+FACTORY=nr+PERSID=$args.persistent_id" NAME="Attachments"

height=300></pdm_tab></source>

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