Search Knowledge from IE
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Overview
This article provides instructions on how to add Knowledge searching directly from IE.
Procedures
Step 1. Create zKT_Search.html form
Create a new form called zKT_Search.html using the syntax below, and place in the the site\mods\www\wwwroot\html directory. <source lang="text"> <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
"http://www.w3.org/TR/html4/loose.dtd">
<html lang="en"><head> <meta http-equiv="Content-Type" content="text/html;charset=utf-8" /> <meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" /> <title>McGladrey IT Service Desk Solution</title>
<SCRIPT language=JAVASCRIPT> // The URLs coming from IE8 Search Provider will look like: // http://SERVERNAMEorIP/CAisd/sitemods/html/zKT_Search.html?word1+word2+word3 // // This file will extract the search terms, replace the + with %20, and redirect with the proper URL.
var url_string = String(document.location); var url_array = url_string.split('?'); var strReplaceAll = url_array[1]; var intIndexOfMatch = strReplaceAll.indexOf( "+" ); while (intIndexOfMatch != -1){ strReplaceAll = strReplaceAll.replace( "+", "%20" ) intIndexOfMatch = strReplaceAll.indexOf( "+" ); } // Replace SERVERNAMEorIP with attributes from your environment var url_server = "http://SERVERNAMEorIP/CAisd/pdmweb.exe"; var url_str_pt1 = "?OP=SEARCH+FACTORY=KD+QBE.IN.ebr_search_text="; var url_str_pt2 = "+QBE.EQ.ebr_search_type=KEYWORDS+QBE.EQ.ebr_match_type=ANY+DOMSET=KD_list_ebr_RELEVANCE"; var new_url = url_server + url_str_pt1 + strReplaceAll + url_str_pt2; window.location = new_url; </SCRIPT> </head> <body> </body> </html> </source>
Step 1. Create a reg file
Create a new form .reg file using the syntax below. Be sure to replace SERVERNAMEorIP with attributes from your own environment. <source lang="text"> Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\CASDM Solutions] "DisplayName"="Service Desk Solutions" "URL"="http://SERVERNAMEorIP/CAisd/sitemods/html/zKT_Search.html?{searchTerms}" "FaviconURL"="http://SERVERNAMEorIP/CAisd/sitemods/img/ServiceDeskIcon.ico" "FaviconURLFallback"="http://SERVERNAMEorIP/CAisd/sitemods/img/ServiceDeskIcon.ico" </source> The .reg file can be used to add the IE Search Provider plug-in. If you do not have an icon to reference, then simply removed the FaviconURL and FaviconURLFallback entries.
