Help:Sandbox

Feel free to try out the wiki syntax in this page.

<rss desc=off>http://www.servicedeskusers.com/forum/index.php?act=rssout&id=8</rss>

This is an example of the workflow to obtain the group members from Servicedesk. Follow the directions exactly

<source lang=xml> </topointnormal>

 <topointswimlane>-1</topointswimlane> 
 <to>1170219743489</to> 
 <sequence>-1</sequence> 
 <label /> 
 <description /> >-16777216</lineColor> 
 </transition>
 </transitions>
 </duedateprocessing>
 <preprocessing /> 
 <postprocessing /> 
 <executioncontexts /> 
 <exceptionhandlers /> 
 </subactivity>
 </nodes>

- <transitions> - <transition id="1164858697231">

 <from>1509732671450107440</from> 
 <frompointnormal>-1</frompointnormal> 
 <frompointswimlane>-1</frompointswimlane> 
 <topointnormal>-1</topointnormal> 
 <topointswimlane>-1</topointswimlane> 
 <to>1164858205749</to> 
 <sequence>-1</sequence> 
 <label /> 
 <description /> 
 <done>N</done> 
 <condition /> 
 <lineWidth>1</lineWidth> 
 <lineColor>-16777216</lineColor> 
 </transition>
 </transitions>
 </process>
 </processes>
 </processdefinition>

</source>

code

<source lang=javascript> OBJECT cr {

 TRIGGERS {
   POST_VALIDATE zcr_cancel_events() 444 FILTER(EVENT("UPDATE") && (status { 'RE' -> }));
 };

};

cr::zcr_cancel_events(...){ // Building query send_wait(0, top_object(), "call_attr", "atev", "sync_fetch", "STATIC", format("(event_tmpl = '%s' OR event_tmpl = '%s') AND obj_id = '%s'", "evt:400001", "evt:400002", persistent_id), -1, 0); if (msg_error()) { set_error(msg_error()); set_return_data(msg[0]); logf(ERROR, "Cannot get attached events for %s %s - %s", type, ref_num, msg[0]); return; } else { logf(SIGNIFICANT, "Got atev list for %s %s", type, ref_num); }

// Building attached event list from query results object atev_list; atev_list = msg[0]; int thelength; thelength = 0; thelength = msg[1]; if (msg_error()) { logf(ERROR, "error getting length of atev list for %s %s - %s", type, ref_num, msg[0]); return; } else { logf(SIGNIFICANT, "event list length = %d for %s %s", thelength, type, ref_num); }

// Canceling all events from list long index; int i; i=0; for (i; i<thelength; i++) { send_wait(0, atev_list, "dob_by_index", "DEFAULT", i, i); if (msg_error()) { logf(ERROR, "error getting dob_by_index for %s %s - %s", type, ref_num, msg[0]); return; } object to_delete; to_delete = msg[0]; send_wait(0, to_delete, "cancel_me"); if (msg_error()) { logf(ERROR, "error deleting event %d for %s %s - %s", i, type, ref_num, msg[0]); return; } else { logf(SIGNIFICANT, "successfully canceled event %d for %s %s", i, type, ref_num); } } }</source>