Difference between revisions of "Home"
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| style="background-color:#E3F6CE;text-align:right;" | Archives: [[CA:News Archive | CA News]] | [[SDU:News Archive | SDU News]] | [[News Archive | Service Desk News]] | | style="background-color:#E3F6CE;text-align:right;" | Archives: [[CA:News Archive | CA News]] | [[SDU:News Archive | SDU News]] | [[News Archive | Service Desk News]] | ||
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| + | [[image:new.gif]]'''Hyper Notification - Cumulative #2 patches for r12.6'''<br> | ||
| + | CA Support would like to inform you of the availability of CA Service Desk r12.6 cumulative #2 patches published on February 7th, 2012. Please follow the link below for the fix list and download details. [ttps://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID={027CEACB-25E8-4404-A4A8-51DB924DE3D4} Click here for fix list and download details]<br> | ||
| + | --<small>[[User:Gityerfix|Gityerfix]] 11:10, 12 February2012 (EST)</small><br> | ||
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Another milestone has been reached with SDU, this time with our LinkedIn Group site. If have not dones so already get [[image:linkedin.gif]] to the [http://www.linkedin.com/groups?about=&gid=696297 ServiceDeskUsers] Group.<br> | Another milestone has been reached with SDU, this time with our LinkedIn Group site. If have not dones so already get [[image:linkedin.gif]] to the [http://www.linkedin.com/groups?about=&gid=696297 ServiceDeskUsers] Group.<br> | ||
--<small>[[User:Gityerfix|Gityerfix]] 17:00, September 28 2011 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 17:00, September 28 2011 (EST)</small><br> | ||
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'''3000 Member Milestone'''<br> | '''3000 Member Milestone'''<br> | ||
We are pleased to announce the achievement of 3000 registered members. At an average of 75 new memners a month, it has taken just 3 1/3 years to reach this mark. We've also surpassed 900 members of the ServiceDeskUsers LinkedIn group and 27,000 forum posts on SDU. Thank you to all the content contributors who generously donate their time and expertise to helping out others.<br> | We are pleased to announce the achievement of 3000 registered members. At an average of 75 new memners a month, it has taken just 3 1/3 years to reach this mark. We've also surpassed 900 members of the ServiceDeskUsers LinkedIn group and 27,000 forum posts on SDU. Thank you to all the content contributors who generously donate their time and expertise to helping out others.<br> | ||
--<small>[[User:Gityerfix|Gityerfix]] 16:00, 15 July 2010 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 16:00, 15 July 2010 (EST)</small><br> | ||
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'''CA Service Desk Manager 12.6 Now Available'''<br> | '''CA Service Desk Manager 12.6 Now Available'''<br> | ||
Yesterday, CA announced that CA Service Desk Manager 12.6 is now available by electronic download on [http://support.ca.com support.ca.com]. <br> | Yesterday, CA announced that CA Service Desk Manager 12.6 is now available by electronic download on [http://support.ca.com support.ca.com]. <br> | ||
--<small>[[User:Gityerfix|Gityerfix]] 14:52, 07 June 2011 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 14:52, 07 June 2011 (EST)</small><br> | ||
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'''Search your own Knowledge content directly from IE'''<br> | '''Search your own Knowledge content directly from IE'''<br> | ||
I've been absent for a while, but thought I would share with the community a nice little enhancement that my company developed to add the convenience of knowledge searching directly from IE. [[Search Knowledge from IE|Click here to view the details]]<br> | I've been absent for a while, but thought I would share with the community a nice little enhancement that my company developed to add the convenience of knowledge searching directly from IE. [[Search Knowledge from IE|Click here to view the details]]<br> | ||
Revision as of 16:05, 12 February 2012
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SDU Resources  Add SDU Searching to your browser | Subscribe to SDU RSS Feeds | Get LinkedIn to the ServiceDeskUsers Group | Search your own CA Service Desk installation from a web browser
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| CA Product Home Pages CA CMDB | CA Embedded Entitlements Manager | CA Service Desk Manager | CA SupportBridge Solutions | CA Workflow | MDB | Unicenter Service Desk | Unicenter Service Desk Dashboard | Unicenter Service Desk Knowledge Tools | |||||||||||||||||||||
| Other CA Resources CA Development Exchange | CA Productivity Accelerator (CAPA) for Service Desk | CA Service Management Global User Community | CA Regional User Communities | CA World | CA's Enhanced Beta Program | Customer Alliance Program | Education | r12 Upgrade Information | Technical Support | |||||||||||||||||||||
