Difference between revisions of "Home"
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| − | [[image:new.gif]]'''CA Service Desk Manager 12.6 Now Available'''<br> | + | [[image:new.gif]]'''3000 Member Milestone'''<br> |
| + | We are pleased to announce the achievement of 3000 registered members. At an average of 75 new memners a month, it has taken just 3 1/3 years to reach this mark. We've also surpassed 900 members of the ServiceDeskUsers LinkedIn group and 27,000 forum posts on SDU. Thank you to all the content contributors who generously donate their time and expertise to helping out others.<br> | ||
| + | --<small>[[User:Gityerfix|Gityerfix]] 16:00, 15 July 2010 (EST)</small><br> | ||
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| + | '''CA Service Desk Manager 12.6 Now Available'''<br> | ||
Yesterday, CA announced that CA Service Desk Manager 12.6 is now available by electronic download on [http://support.ca.com support.ca.com]. <br> | Yesterday, CA announced that CA Service Desk Manager 12.6 is now available by electronic download on [http://support.ca.com support.ca.com]. <br> | ||
--<small>[[User:Gityerfix|Gityerfix]] 14:52, 07 June 2011 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 14:52, 07 June 2011 (EST)</small><br> | ||
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'''Search your own Knowledge content directly from IE'''<br> | '''Search your own Knowledge content directly from IE'''<br> | ||
I've been absent for a while, but thought I would share with the community a nice little enhancement that my company developed to add the convenience of knowledge searching directly from IE. [[Search Knowledge from IE|Click here to view the details]]<br> | I've been absent for a while, but thought I would share with the community a nice little enhancement that my company developed to add the convenience of knowledge searching directly from IE. [[Search Knowledge from IE|Click here to view the details]]<br> | ||
--<small>[[User:Gityerfix|Gityerfix]] 12:35, 19 November 2010 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 12:35, 19 November 2010 (EST)</small><br> | ||
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'''We have a winner!'''<br> | '''We have a winner!'''<br> | ||
Congratulations to Zack Linstrom from Sempra Utilities on winning SDU's CA World 2010 Giveaway! We want to thank everyone who entered for visiting our sponsors' booths and supporting this community.<br> | Congratulations to Zack Linstrom from Sempra Utilities on winning SDU's CA World 2010 Giveaway! We want to thank everyone who entered for visiting our sponsors' booths and supporting this community.<br> | ||
--<small>[[User:Gregg|Gregg]] 12:00, 03 June 2010 (EST)</small><br> | --<small>[[User:Gregg|Gregg]] 12:00, 03 June 2010 (EST)</small><br> | ||
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'''Hyper Notification - FAST ERP license expires June 1'''<br> | '''Hyper Notification - FAST ERP license expires June 1'''<br> | ||
FAST ESP that is shipped with CA Service Desk Manager (SDM) 12.0 and 12.1 is licensed for use until June 2010. CA has recently published a fix that includes a new license file that allows usage of FAST ESP till June 1, 2013. [https://support.ca.com/irj/portal/SolutionResults?aparNo=RI18235&actionID=4 Click here for complete description and solution]<br> | FAST ESP that is shipped with CA Service Desk Manager (SDM) 12.0 and 12.1 is licensed for use until June 2010. CA has recently published a fix that includes a new license file that allows usage of FAST ESP till June 1, 2013. [https://support.ca.com/irj/portal/SolutionResults?aparNo=RI18235&actionID=4 Click here for complete description and solution]<br> | ||
--<small>[[User:Gityerfix|Gityerfix]] 10:25, 12 May 2010 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 10:25, 12 May 2010 (EST)</small><br> | ||
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Revision as of 20:14, 15 July 2011
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| Resources | |||||||||||||||||||
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SDU Resources  Add SDU Searching to your browser | Subscribe to SDU RSS Feeds | Get LinkedIn to the ServiceDeskUsers Group | Search your own CA Service Desk installation from a web browser
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| CA Product Home Pages CA CMDB | CA Embedded Entitlements Manager | CA Service Desk Manager | CA SupportBridge Solutions | CA Workflow | MDB | Unicenter Service Desk | Unicenter Service Desk Dashboard | Unicenter Service Desk Knowledge Tools | |||||||||||||||||||
| Other CA Resources CA Development Exchange | CA Productivity Accelerator (CAPA) for Service Desk | CA Service Management Global User Community | CA Regional User Communities | CA World | CA's Enhanced Beta Program | Customer Alliance Program | Education | r12 Upgrade Information | Technical Support | |||||||||||||||||||
