Difference between revisions of "Home"

From SDU
Jump to: navigation, search
m
m
Line 13: Line 13:
 
|-
 
|-
 
|
 
|
[[image:new.gif]]'''Hyper Notification - Cumulative #2 patches for r12.1'''<br>
+
[[image:new.gif]][[image:exclaim.gif]]'''Hyper Notification - Security Vulnerability with Embedded Javascript in URL'''<br>
 +
CA Support would like to inform you of a published solution to a recently discovered Cross Script Site vulnerability. When a JavaScript function is embedded into the Service Desk URL, for some specific objects, the JavaScript function is executed. [https://support.ca.com/irj/portal/SolutionResults?aparNo=RI13180&actionID=4 Click here for complete description and solution]<br>
 +
--<small>[[User:Gityerfix|Gityerfix]] 13:30, 24 November 2009 (EST)</small><br>
 +
|-
 +
| style="background-color:#eeeeee;" |
 +
'''Hyper Notification - Cumulative #2 patches for r12.1'''<br>
 
CA Support would like to inform you of the availability of CA Service Desk r12.1 cumulative #2 patches published on November 10th, 2009.  Please follow the link below for the fix list and download details.  [https://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID=221631 Click here for fix list and download details]<br>
 
CA Support would like to inform you of the availability of CA Service Desk r12.1 cumulative #2 patches published on November 10th, 2009.  Please follow the link below for the fix list and download details.  [https://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID=221631 Click here for fix list and download details]<br>
 
--<small>[[User:Gityerfix|Gityerfix]] 08:19, 11 November 2009 (EST)</small><br>
 
--<small>[[User:Gityerfix|Gityerfix]] 08:19, 11 November 2009 (EST)</small><br>
 
|-
 
|-
| style="background-color:#eeeeee;" |
+
|
 
'''CA Service Desk r12.5 beta program'''<br>
 
'''CA Service Desk r12.5 beta program'''<br>
 
CA has announced beta opportunities for CA Service Desk Manager r12.5, and for CA Service Catalog and CA Service Accounting r12.5. [http://www.servicedeskusers.com/forum/index.php?showtopic=4472 Click here for complete post by Roger Morse]<br>
 
CA has announced beta opportunities for CA Service Desk Manager r12.5, and for CA Service Catalog and CA Service Accounting r12.5. [http://www.servicedeskusers.com/forum/index.php?showtopic=4472 Click here for complete post by Roger Morse]<br>
 
--<small>[[User:Gityerfix|Gityerfix]] 09:02, 3 October 2009 (EST)</small><br>
 
--<small>[[User:Gityerfix|Gityerfix]] 09:02, 3 October 2009 (EST)</small><br>
 
|-
 
|-
|
+
| style="background-color:#eeeeee;" |
 
'''Second Notice for r11.x End of Service'''<br>
 
'''Second Notice for r11.x End of Service'''<br>
 
Support for all r11.x releases will be discontinued on April 30, 2012. [https://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID=216723 Click here for details]<br>
 
Support for all r11.x releases will be discontinued on April 30, 2012. [https://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID=216723 Click here for details]<br>
 
--<small>[[User:Gityerfix|Gityerfix]] 06:50, 22 September 2009 (EST)</small><br>
 
--<small>[[User:Gityerfix|Gityerfix]] 06:50, 22 September 2009 (EST)</small><br>
 
|-
 
|-
| style="background-color:#eeeeee;" |
+
|
 
'''Hyper Notification - Cumulative #4 patches available for r11.2'''<br>
 
'''Hyper Notification - Cumulative #4 patches available for r11.2'''<br>
 
CA Support would like to inform you of the availability of Service Desk r11.2 cumulative #4 patches published on May 29th, 2009. [https://support.ca.com/irj/portal/SolutionResults?aparNo=RI08894&actionID=4 Click here for complete description and solution]<br>
 
CA Support would like to inform you of the availability of Service Desk r11.2 cumulative #4 patches published on May 29th, 2009. [https://support.ca.com/irj/portal/SolutionResults?aparNo=RI08894&actionID=4 Click here for complete description and solution]<br>
 
--<small>[[User:Gityerfix|Gityerfix]] 11:00, 19 June 2009 (EST)</small><br>
 
--<small>[[User:Gityerfix|Gityerfix]] 11:00, 19 June 2009 (EST)</small><br>
 
|-
 
|-
|
+
| style="background-color:#eeeeee;" |
 
'''1500 Member Milestone'''<br>
 
'''1500 Member Milestone'''<br>
 
In a little over 16 months of existence the SDU membership has reached 1500. In the time it has taken to reach this new milestone, SDU has amassed 13,638 forum posts, 463,629 forum views, 193 wiki pages, and 276 LinkedIn members. I would like to thank everyone for their participation on this site and for making SDU huge success that it is. Lets see how long it takes to get the next 1500 members.<br>
 
In a little over 16 months of existence the SDU membership has reached 1500. In the time it has taken to reach this new milestone, SDU has amassed 13,638 forum posts, 463,629 forum views, 193 wiki pages, and 276 LinkedIn members. I would like to thank everyone for their participation on this site and for making SDU huge success that it is. Lets see how long it takes to get the next 1500 members.<br>

Revision as of 18:31, 24 November 2009

News & Announcements
Archives: CA News | SDU News | Service Desk News

New.gifExclaim.gifHyper Notification - Security Vulnerability with Embedded Javascript in URL
CA Support would like to inform you of a published solution to a recently discovered Cross Script Site vulnerability. When a JavaScript function is embedded into the Service Desk URL, for some specific objects, the JavaScript function is executed. Click here for complete description and solution
--Gityerfix 13:30, 24 November 2009 (EST)

Hyper Notification - Cumulative #2 patches for r12.1
CA Support would like to inform you of the availability of CA Service Desk r12.1 cumulative #2 patches published on November 10th, 2009. Please follow the link below for the fix list and download details. Click here for fix list and download details
--Gityerfix 08:19, 11 November 2009 (EST)

CA Service Desk r12.5 beta program
CA has announced beta opportunities for CA Service Desk Manager r12.5, and for CA Service Catalog and CA Service Accounting r12.5. Click here for complete post by Roger Morse
--Gityerfix 09:02, 3 October 2009 (EST)

Second Notice for r11.x End of Service
Support for all r11.x releases will be discontinued on April 30, 2012. Click here for details
--Gityerfix 06:50, 22 September 2009 (EST)

Hyper Notification - Cumulative #4 patches available for r11.2
CA Support would like to inform you of the availability of Service Desk r11.2 cumulative #4 patches published on May 29th, 2009. Click here for complete description and solution
--Gityerfix 11:00, 19 June 2009 (EST)

1500 Member Milestone
In a little over 16 months of existence the SDU membership has reached 1500. In the time it has taken to reach this new milestone, SDU has amassed 13,638 forum posts, 463,629 forum views, 193 wiki pages, and 276 LinkedIn members. I would like to thank everyone for their participation on this site and for making SDU huge success that it is. Lets see how long it takes to get the next 1500 members.
--Gityerfix 07:50, 18 June 2009 (EST)

Attention New Members
A validation email is sent to complete the registration process. If you do not received this email, let us know. admins@servicedeskusers.com

All Members Are Encouraged to...

Newest Pages
Special:NewestPages/-/10

[more...]

Start a New Page
Add to the Service Desk Library by starting a new page. Simply provide the name of the page you want to create in the field below to begin the process.
<newarticle namespace='Main'></newarticle>

Most Popular Pages
<TopTenPages offset=1>10</TopTenPages>

[more...]

Resources
SDU Resources
Exclaim.gifAdd SDU Enhancement Pack 1 to r12 Install | Add SDU Searching to your browser | Subscribe to SDU RSS Feeds | Get LinkedIn to the ServiceDeskUsers Group | Search your own CA Service Desk installation from a web browser
CA Product Home Pages
CA CMDB | CA Embedded Entitlements Manager | CA Service Desk Manager | CA SupportBridge Solutions | CA Workflow | MDB | Unicenter Service Desk | Unicenter Service Desk Dashboard | Unicenter Service Desk Knowledge Tools
Other CA Resources
CA Development Exchange (formerly CA Development Buddy) | CA Productivity Accelerator (CAPA) for Service Desk | CA Service Management Global User Community | CA Regional User Communities | CA World | CA's Enhanced Beta Program | Customer Alliance Program | Education | r12 Upgrade Information | Technical Support