|
|
| Line 53: |
Line 53: |
| | | align="left"| | | | align="left"| |
| | *Get [[image:linkedin.gif]] to the [http://www.linkedin.com/groups?about=&gid=696297 ServiceDeskUsers] Group<br> | | *Get [[image:linkedin.gif]] to the [http://www.linkedin.com/groups?about=&gid=696297 ServiceDeskUsers] Group<br> |
| − | *Become a Facebook fan of [http://www.facebook.com/pages/ServiceDeskUsers-SDU/56424022203 ServiceDeskUsers]<br>
| |
| | *Join the [http://causergroups.ca.com/usergroups/Welcome.aspx?ID=400 CA Service Management Global User Community]<br> | | *Join the [http://causergroups.ca.com/usergroups/Welcome.aspx?ID=400 CA Service Management Global User Community]<br> |
| | *Join a [http://causergroups.com CA Regional User Community] <br> | | *Join a [http://causergroups.com CA Regional User Community] <br> |
| News & Announcements
|
| Archives: CA News | SDU News | Service Desk News
|
|
 Second Notice for r11.x End of Service
Support for all r11.x releases will be discontinued on April 30, 2012. Click here for details
--Gityerfix 06:50, 22 September 2009 (EST)
|
|
Hyper Notification - Upcoming Cumulative #2 patches for r12.1
CA Support would like to inform you about the upcoming second cumulative patch for CA Service Desk 12.1. Please view the following link for the Upcoming Announcement, fix list, and status. We recommend that you coordinate your maintenance schedule to follow this timeline. Click here for complete description and solution
--Gityerfix 06:30, 22 September 2009 (EST)
|
|
Hyper Notification - Cumulative #1 patches for r12.1
CA Support would like to inform you of the availability of CA Service Desk r12.1 cumulative #1 patches published on July 27th, 2009. Please follow the link below for the fix list and download details. Click here for complete description and solution
--Gityerfix o6:30, 22 September 2009 (EST)
|
|
Hyper Notification - Cumulative #4 patches available for r11.2
CA Support would like to inform you of the availability of Service Desk r11.2 cumulative #4 patches published on May 29th, 2009. Click here for complete description and solution
--Gityerfix 11:00, 19 June 2009 (EST)
|
|
1500 Member Milestone
In a little over 16 months of existence the SDU membership has reached 1500. In the time it has taken to reach this new milestone, SDU has amassed 13,638 forum posts, 463,629 forum views, 193 wiki pages, and 276 LinkedIn members. I would like to thank everyone for their participation on this site and for making SDU huge success that it is. Lets see how long it takes to get the next 1500 members.
--Gityerfix 07:50, 18 June 2009 (EST)
|
|
| Attention New Members
|
| A validation email is sent to complete the registration process. If you do not received this email, let us know. admins@servicedeskusers.com
|
| All Members Are Encouraged to...
|
|
|
| Start a New Page
|
| Add to the Service Desk Library by starting a new page. Simply provide the name of the page you want to create in the field below to begin the process.
|
| <newarticle namespace='Main'></newarticle>
|
| Most Popular Pages
|
| <TopTenPages offset=1>10</TopTenPages>
[more...]
|
|
| Resources
|
SDU Resources
 Add SDU Enhancement Pack 1 to r12 Install | Add SDU Searching to your browser | Subscribe to SDU RSS Feeds | Get LinkedIn to the ServiceDeskUsers Group | Search your own CA Service Desk installation from a web browser
|
CA Product Home Pages
CA CMDB | CA Embedded Entitlements Manager | CA Service Desk Manager | CA SupportBridge Solutions | CA Workflow | MDB | Unicenter Service Desk | Unicenter Service Desk Dashboard | Unicenter Service Desk Knowledge Tools
|
Other CA Resources
CA Development Exchange (formerly CA Development Buddy) | CA Productivity Accelerator (CAPA) for Service Desk | CA Service Management Global User Community | CA Regional User Communities | CA World | CA's Enhanced Beta Program | Customer Alliance Program | Education | r12 Upgrade Information | Technical Support
|
Add SDU Enhancement Pack 1 to r12 Install | Add SDU Searching to your browser | Subscribe to SDU RSS Feeds | Get LinkedIn to the ServiceDeskUsers Group | Search your own CA Service Desk installation from a web browser
