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News & Announcements
Archives: CA News \| SDU News \| Service Desk News
Hyper Notification - Upcoming Cumulative #1 patches for r12.1 CA Support would like to inform you about the upcoming first cumulative patch for CA Service Desk 12.1. Please view the following link for the Upcoming Announcement, fix list, and status. We recommend that you coordinate your maintenance schedule to follow this timeline. Click here for complete description and solution --Gityerfix 11:00, 19 June 2009 (EST)
Hyper Notification - Cumulative #4 patches available for r11.2 CA Support would like to inform you of the availability of Service Desk r11.2 cumulative #4 patches published on May 29th, 2009. Click here for complete description and solution --Gityerfix 11:00, 19 June 2009 (EST)
1500 Member Milestone In a little over 16 months of existence the SDU membership has reached 1500. In the time it has taken to reach this new milestone, SDU has amassed 13,638 forum posts, 463,629 forum views, 193 wiki pages, and 276 LinkedIn members. I would like to thank everyone for their participation on this site and for making SDU huge success that it is. Lets see how long it takes to get the next 1500 members. --Gityerfix 07:50, 18 June 2009 (EST)
New Sponsor Last month, we added another new sponsor to the SDU team. Join us in welcoming TechTeam, a global outsourcing and services company. If you have not already done so, be sure to check out their offerings. --Gregg 10:30, 10 June 2009 (EST)
Hyper Notification - Scripting Vulnerability in Apache Tomcat Cross-Site Scripting (XSS) vulnerability has been identified in Apache Tomcat 4.1.0 through 4.1.37. This may allow remote attackers to inject arbitrary web script of HTML via a crafted string that is used in the message argument to the HttpServletResponse.sendError method. Click here for complete description and solution --Gityerfix 09:50, 09 June 2009 (EST)
Announcing the Release of r12.1 CA Service Desk r12.1 has just been released. R12.1 is a focus on Change Management. A few marquis features are the Unified Change Calendar, Change Collision Detection, Risk Assessment, Change Advisory Board Console, Change Impact Explorer, Change Process Workflow Visibility, and Key Performance Indicator Reports. View CAs Announcement Here --Gityerfix 11:50, 22 May 2009 (EST)
Another SDU Milestone Achieved The SDU community has surpassed 10,000 forum posts. That's an average of 26 posts per day, which includes weekends and holidays. That's pretty impressive for only being 1 year and 2 weeks old. Thank you to everyone who has participated in our forums, and especially the moderators and frequent contributors who generously give their time and expertise to help out others and keep this community thriving. Lets see if we can reach 20,000 in less time. --Gityerfix 10:00, 20 February 2009 (EST)
New CA Workflow release Release 1.0.019.061 of CA Workflow is now available. Click here for patches --Gityerfix 08:39, 27 January 2009 (EST)
r6.0/SP1 Support Extended CA has extended the support for the 6.0/SP1 Products to June 30, 2009. View CAs Announcement Here. --Gityerfix 09:56, 22 January 2009 (EST)

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 | style="background-color:#E3F6CE;text-align:right;" | Archives: [[CA:News Archive | CA News]] | [[SDU:News Archive | SDU News]]  | [[News Archive | Service Desk News]]
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+[[image:new.gif]]'''Hyper Notification - Upcoming Cumulative #1 patches for r12.1'''<br>
+CA Support would like to inform you about the upcoming first cumulative patch for CA Service Desk 12.1.  Please view the following link for the Upcoming Announcement, fix list, and status.  We recommend that you coordinate your maintenance schedule to follow this timeline. [https://support.ca.com/irj/portal/SolutionResults?aparNo=RI08895&actionID=4 Click here for complete description and solution]<br>
+--<small>[[User:Gityerfix|Gityerfix]] 11:00, 19 June 2009 (EST)</small><br>
+|-
+| style="background-color:#eeeeee;" |
+[[image:new.gif]]'''Hyper Notification - Cumulative #4 patches available for r11.2'''<br>
+CA Support would like to inform you of the availability of Service Desk r11.2 cumulative #4 patches published on May 29th, 2009. [https://support.ca.com/irj/portal/SolutionResults?aparNo=RI08894&actionID=4 Click here for complete description and solution]<br>
+--<small>[[User:Gityerfix|Gityerfix]] 11:00, 19 June 2009 (EST)</small><br>
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 --<small>[[User:Gityerfix|Gityerfix]] 09:56, 22 January 2009 (EST)</small><br>
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-'''Cumulative Patches #3 released for r11.2'''<br>
-CA has released another round of patches.  Like all cumulative patches, it is advised that you begin preparations for installing them. Neglecting to do so can impact support as the cumulative patches are often prerequisites for test patches. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/191/usvdr112-solpatch.html Click here for patches]
-<br>
---<small>[[User:Gityerfix|Gityerfix]] 12:51, 30 December 2008 (EST)</small><br>
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 | colspan="2" align="left" | '''CA Product Home Pages''' <br>[https://support.ca.com/irj/portal/anonymous/prdxrefsoln?productID=5786 CA CMDB] | [https://support.ca.com/irj/portal/anonymous/prdxrefsoln?productID=4839 CA Embedded Entitlements Manager] | [https://support.ca.com/irj/portal/anonymous/prddtlshome?productID=8165 CA Service Desk Manager] | [https://support.ca.com/irj/portal/anonymous/prdxrefsoln?productID=5697 CA SupportBridge Solutions] | [https://support.ca.com/irj/portal/anonymous/prddtlshome?productID=7956 CA Workflow] | [https://support.ca.com/irj/portal/anonymous/prddtlshome?productID=5256 MDB] | [https://support.ca.com/irj/portal/anonymous/prdxrefsoln?productID=191 Unicenter Service Desk] | [https://support.ca.com/irj/portal/anonymous/prdxrefsoln?productID=4915 Unicenter Service Desk Dashboard] | [https://support.ca.com/irj/portal/anonymous/prdxrefsoln?productID=1220 Unicenter Service Desk Knowledge Tools]
 |-
-| colspan="2" align="left" | '''Other CA Resources'''<br>[http://www.ca.com/us/content/campaign.aspx?cid=141685 CA Development Exchange] (formerly CA Development Buddy) | [[image:new.gif]][http://www.ca.com/files/demos/productivity_accelerator.htm CA Productivity Accelerator (CAPA) for Service Desk] | [http://causergroups.ca.com/usergroups/Welcome.aspx?ID=400 CA Service Management Global User Community] | [http://causergroups.com CA Regional User Communities] | [http://caworld.com CA World] | [http://supportconnectw.ca.com/public/ca_common_docs/cabetas-programlist.asp CA's Enhanced Beta Program] | [http://ca.com/us/about/content.aspx?cid=97738 Customer Alliance Program] | [http://www.ca.com/us/it-training-education.aspx Education] | [[image:new.gif]][https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/191/191_r12_updatemainpage.html r12 Upgrade Information] | [https://support.ca.com Technical Support]
+| colspan="2" align="left" | '''Other CA Resources'''<br>[http://www.ca.com/us/content/campaign.aspx?cid=141685 CA Development Exchange] (formerly CA Development Buddy) | [http://www.ca.com/files/demos/productivity_accelerator.htm CA Productivity Accelerator (CAPA) for Service Desk] | [http://causergroups.ca.com/usergroups/Welcome.aspx?ID=400 CA Service Management Global User Community] | [http://causergroups.com CA Regional User Communities] | [http://caworld.com CA World] | [http://supportconnectw.ca.com/public/ca_common_docs/cabetas-programlist.asp CA's Enhanced Beta Program] | [http://ca.com/us/about/content.aspx?cid=97738 Customer Alliance Program] | [http://www.ca.com/us/it-training-education.aspx Education] | [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/191/191_r12_updatemainpage.html r12 Upgrade Information] | [https://support.ca.com Technical Support]
 |-
 | colspan="2" align="left" | '''User Community Websites'''<br>[http://www.clarityusers.com Clarity Users] | [http://www.spectrumehealth.org Spectrum & eHealth User Community]
 |-
 |}

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