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| | | style="background-color:#E3F6CE;text-align:right;" | Archives: [[CA:News Archive | CA News]] | [[SDU:News Archive | SDU News]] | [[News Archive | Service Desk News]] | | | style="background-color:#E3F6CE;text-align:right;" | Archives: [[CA:News Archive | CA News]] | [[SDU:News Archive | SDU News]] | [[News Archive | Service Desk News]] |
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| | [[image:new.gif]]'''Hyper Notification - Scripting Vulnerability in Apache Tomcat'''<br> | | [[image:new.gif]]'''Hyper Notification - Scripting Vulnerability in Apache Tomcat'''<br> |
| | Cross-Site Scripting (XSS) vulnerability has been identified in Apache Tomcat | | Cross-Site Scripting (XSS) vulnerability has been identified in Apache Tomcat |
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| | to the HttpServletResponse.sendError method. [https://support.ca.com/irj/portal/SolutionResults?aparNo=RI08615&actionID=4 Click here for complete description and solution]<br> | | to the HttpServletResponse.sendError method. [https://support.ca.com/irj/portal/SolutionResults?aparNo=RI08615&actionID=4 Click here for complete description and solution]<br> |
| | --<small>[[User:Gityerfix|Gityerfix]] 09:50, 09 June 2009 (EST)</small><br> | | --<small>[[User:Gityerfix|Gityerfix]] 09:50, 09 June 2009 (EST)</small><br> |
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| − | '''Service Management Quarterly Webcasts'''<br>
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| − | June 9th is the day of the quarterly webcasts for the Service Management Global User Community. As usual there will be two webcasts, one at 10a EDT, and a second at 4p EDT. This quarterly webcast will feature a demo of Hagrid's Xtraction application and an overview of Web Services. If you are not a member of the Service Management Global User Community and would like to attend this webcast, [http://causergroups.ca.com CLICK HERE TO JOIN].
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| − | --<small>[[User:Gityerfix|Gityerfix]] 11:58, 22 May 2009 (EST)</small><br>
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| News & Announcements
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| Archives: CA News | SDU News | Service Desk News
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 Hyper Notification - Scripting Vulnerability in Apache Tomcat
Cross-Site Scripting (XSS) vulnerability has been identified in Apache Tomcat
4.1.0 through 4.1.37. This may allow remote attackers to inject arbitrary
web script of HTML via a crafted string that is used in the message argument
to the HttpServletResponse.sendError method. Click here for complete description and solution
--Gityerfix 09:50, 09 June 2009 (EST)
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Announcing the Release of r12.1
CA Service Desk r12.1 has just been released. R12.1 is a focus on Change Management. A few marquis features are the Unified Change Calendar, Change Collision Detection, Risk Assessment, Change Advisory Board Console, Change Impact Explorer, Change Process Workflow Visibility, and Key Performance Indicator Reports. View CAs Announcement Here
--Gityerfix 11:50, 22 May 2009 (EST)
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Another SDU Milestone Achieved
The SDU community has surpassed 10,000 forum posts. That's an average of 26 posts per day, which includes weekends and holidays. That's pretty impressive for only being 1 year and 2 weeks old. Thank you to everyone who has participated in our forums, and especially the moderators and frequent contributors who generously give their time and expertise to help out others and keep this community thriving. Lets see if we can reach 20,000 in less time.
--Gityerfix 10:00, 20 February 2009 (EST)
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New CA Workflow release
Release 1.0.019.061 of CA Workflow is now available. Click here for patches
--Gityerfix 08:39, 27 January 2009 (EST)
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r6.0/SP1 Support Extended
CA has extended the support for the 6.0/SP1 Products to June 30, 2009. View CAs Announcement Here.
--Gityerfix 09:56, 22 January 2009 (EST)
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Cumulative Patches #3 released for r11.2
CA has released another round of patches. Like all cumulative patches, it is advised that you begin preparations for installing them. Neglecting to do so can impact support as the cumulative patches are often prerequisites for test patches. Click here for patches
--Gityerfix 12:51, 30 December 2008 (EST)
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| Attention New Members
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| A validation email is sent to complete the registration process. If you do not received this email, let us know. admins@servicedeskusers.com
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| Start a New Page
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| Add to the Service Desk Library by starting a new page. Simply provide the name of the page you want to create in the field below to begin the process.
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| Most Popular Pages
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| Resources
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SDU Resources
 Add SDU Enhancement Pack 1 to r12 Install | Add SDU Searching to your browser | Subscribe to SDU RSS Feeds | Get LinkedIn to the ServiceDeskUsers Group | Search your own CA Service Desk installation from a web browser
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CA Product Home Pages
CA CMDB | CA Embedded Entitlements Manager | CA Service Desk Manager | CA SupportBridge Solutions | CA Workflow | MDB | Unicenter Service Desk | Unicenter Service Desk Dashboard | Unicenter Service Desk Knowledge Tools
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Other CA Resources
CA Development Exchange (formerly CA Development Buddy) | CA Productivity Accelerator (CAPA) for Service Desk | CA Service Management Global User Community | CA Regional User Communities | CA World | CA's Enhanced Beta Program | Customer Alliance Program | Education | r12 Upgrade Information | Technical Support
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User Community Websites
Clarity Users | Spectrum & eHealth User Community
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Add SDU Enhancement Pack 1 to r12 Install | Add SDU Searching to your browser | Subscribe to SDU RSS Feeds | Get LinkedIn to the ServiceDeskUsers Group | Search your own CA Service Desk installation from a web browser
CA Productivity Accelerator (CAPA) for Service Desk | CA Service Management Global User Community | CA Regional User Communities | CA World | CA's Enhanced Beta Program | Customer Alliance Program | Education | 
