Difference between revisions of "Home"
m |
m |
||
| Line 20: | Line 20: | ||
|- | |- | ||
| style="background-color:#eeeeee;" | | | style="background-color:#eeeeee;" | | ||
| + | *'''CA invites SDU members to a Service Desk Management Webcast'''<br> | ||
| + | Delivering IT Services for the Business with Confidence and Control Utilizing Service Desk Management. [https://event.on24.com/eventRegistration/EventLobbyServlet?target=registration.jsp&eventid=114905&sessionid=1&key=728A55A1FD1283E181BF64D871849F39&partnerref=A&sourcepage=register Click here for details and to register] | ||
| + | <br> | ||
| + | --<small>[[User:Gityerfix|Gityerfix]] 12:44, 1 August 2008 (EST)</small><br> | ||
| + | |- | ||
| + | | | ||
[[image:Exclaim.gif]] '''Service Desk Tools Available Exclusively from SDU...'''<br> | [[image:Exclaim.gif]] '''Service Desk Tools Available Exclusively from SDU...'''<br> | ||
Available ''free'' from SDU are IE and Firefox plug-ins that allow you to search ''your'' Service Desk for tickets and CIs directly from your browser. [[SDU:Search Provider/Engine|Click here for details]]<br> | Available ''free'' from SDU are IE and Firefox plug-ins that allow you to search ''your'' Service Desk for tickets and CIs directly from your browser. [[SDU:Search Provider/Engine|Click here for details]]<br> | ||
--<small>[[User:Gityerfix|Gityerfix]] 16:35, 12 July 2008 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 16:35, 12 July 2008 (EST)</small><br> | ||
|- | |- | ||
| − | | | + | | style="background-color:#eeeeee;" | |
'''CA World 2008 Agenda and Pre-Conference Education'''<br> | '''CA World 2008 Agenda and Pre-Conference Education'''<br> | ||
Build your CA World agenda and register for pre-conference education starting June 15th.[http://caworld.com/ Click here for details].<br> | Build your CA World agenda and register for pre-conference education starting June 15th.[http://caworld.com/ Click here for details].<br> | ||
--<small>[[User:Gityerfix|Gityerfix]] 15:49, 14 June 2008 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 15:49, 14 June 2008 (EST)</small><br> | ||
|- | |- | ||
| − | + | | | |
'''Cumulative Patches #2 released'''<br> | '''Cumulative Patches #2 released'''<br> | ||
CA released several new patches regarded as Cumulative #2 as well as another minor update to CA Workflow on May 23rd. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/191/usvdr112-solpatch.html Click here for patches] | CA released several new patches regarded as Cumulative #2 as well as another minor update to CA Workflow on May 23rd. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/191/usvdr112-solpatch.html Click here for patches] | ||
| Line 35: | Line 41: | ||
--<small>[[User:Gityerfix|Gityerfix]] 08:18, 25 May 2008 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 08:18, 25 May 2008 (EST)</small><br> | ||
|- | |- | ||
| − | | | + | | style="background-color:#eeeeee;" | |
'''Save $400 on CA World Registration'''<br> | '''Save $400 on CA World Registration'''<br> | ||
Register for CA WORLD 2008 by September 19th and get a $200 Early Bird Discount. In addition, PLC/User Group members qualify for an additional $200 discount. [http://caworld.com/page.aspx?ID=93051 Visit the CA WORLD website to register.] | Register for CA WORLD 2008 by September 19th and get a $200 Early Bird Discount. In addition, PLC/User Group members qualify for an additional $200 discount. [http://caworld.com/page.aspx?ID=93051 Visit the CA WORLD website to register.] | ||
| Line 41: | Line 47: | ||
--<small>[[User:Gityerfix|Gityerfix]] 05:45, 11 May 2008 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 05:45, 11 May 2008 (EST)</small><br> | ||
|- | |- | ||
| − | + | | | |
'''End-of-Service for 6.0 extended'''<br> | '''End-of-Service for 6.0 extended'''<br> | ||
CA has extended the support for 6.0 beyond the original end-of-service date of March 31st, 2008. No new date has been identified but support is to continue until the release of r12. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/1220/uniservplusr60-eos.html View CAs Announcement Here] If still planning on migrating to r11, visit the SDU [[Yellow Pages]] for a list of service providers who can assist you.<br> | CA has extended the support for 6.0 beyond the original end-of-service date of March 31st, 2008. No new date has been identified but support is to continue until the release of r12. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/1220/uniservplusr60-eos.html View CAs Announcement Here] If still planning on migrating to r11, visit the SDU [[Yellow Pages]] for a list of service providers who can assist you.<br> | ||
Revision as of 00:28, 16 September 2008
|
| |||||||||||||||||||||||||
| Resources | ||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Add SDU Searching to your browser | Subscribe to SDU RSS Feeds | Searching Service Desk from your browser | ||||||||||||||||||||||||||
| CA Product Home Pages CA CMDB | CA Embedded Entitlements Manager | CA SupportBridge Solutions | CA Workflow | Unicenter Service Desk | Unicenter Service Desk Dashboard | Unicenter Service Desk Knowledge Tools | ||||||||||||||||||||||||||
| Other CA Resources CA's Enhanced Beta Program | CA Development Buddy Program | CA Education | CA User Groups | CA Support Online | CA World | Customer Alliance Program | PLC - Service Support | ||||||||||||||||||||||||||