Difference between revisions of "Home"

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*'''CA invites SDU members to a Service Desk Management Webcast'''<br>
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Delivering IT Services for the Business with Confidence and Control Utilizing Service Desk Management.  [https://event.on24.com/eventRegistration/EventLobbyServlet?target=registration.jsp&eventid=114905&sessionid=1&key=728A55A1FD1283E181BF64D871849F39&partnerref=A&sourcepage=register Click here for details and to register]
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<br>
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--<small>[[User:Gityerfix|Gityerfix]] 12:44, 1 August 2008 (EST)</small><br>
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[[image:Exclaim.gif]] '''Service Desk Tools Available Exclusively from SDU...'''<br>
 
[[image:Exclaim.gif]] '''Service Desk Tools Available Exclusively from SDU...'''<br>
 
Available ''free'' from SDU are IE and Firefox plug-ins that allow you to search ''your'' Service Desk for tickets and CIs directly from your browser. [[SDU:Search Provider/Engine|Click here for details]]<br>
 
Available ''free'' from SDU are IE and Firefox plug-ins that allow you to search ''your'' Service Desk for tickets and CIs directly from your browser. [[SDU:Search Provider/Engine|Click here for details]]<br>
 
--<small>[[User:Gityerfix|Gityerfix]] 16:35, 12 July 2008 (EST)</small><br>
 
--<small>[[User:Gityerfix|Gityerfix]] 16:35, 12 July 2008 (EST)</small><br>
 
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'''CA World 2008 Agenda and Pre-Conference Education'''<br>
 
'''CA World 2008 Agenda and Pre-Conference Education'''<br>
 
Build your CA World agenda and register for pre-conference education starting June 15th.[http://caworld.com/ Click here for details].<br>  
 
Build your CA World agenda and register for pre-conference education starting June 15th.[http://caworld.com/ Click here for details].<br>  
 
--<small>[[User:Gityerfix|Gityerfix]] 15:49, 14 June 2008 (EST)</small><br>
 
--<small>[[User:Gityerfix|Gityerfix]] 15:49, 14 June 2008 (EST)</small><br>
 
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'''Cumulative Patches #2 released'''<br>
 
'''Cumulative Patches #2 released'''<br>
 
CA released several new patches regarded as Cumulative #2 as well as another minor update to CA Workflow on May 23rd. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/191/usvdr112-solpatch.html Click here for patches]  
 
CA released several new patches regarded as Cumulative #2 as well as another minor update to CA Workflow on May 23rd. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/191/usvdr112-solpatch.html Click here for patches]  
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--<small>[[User:Gityerfix|Gityerfix]] 08:18, 25 May 2008 (EST)</small><br>
 
--<small>[[User:Gityerfix|Gityerfix]] 08:18, 25 May 2008 (EST)</small><br>
 
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'''Save $400 on CA World Registration'''<br>
 
'''Save $400 on CA World Registration'''<br>
 
Register for CA WORLD 2008 by September 19th and get a $200 Early Bird Discount. In addition, PLC/User Group members qualify for an additional $200 discount. [http://caworld.com/page.aspx?ID=93051 Visit the CA WORLD website to register.]  
 
Register for CA WORLD 2008 by September 19th and get a $200 Early Bird Discount. In addition, PLC/User Group members qualify for an additional $200 discount. [http://caworld.com/page.aspx?ID=93051 Visit the CA WORLD website to register.]  
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--<small>[[User:Gityerfix|Gityerfix]] 05:45, 11 May 2008 (EST)</small><br>
 
--<small>[[User:Gityerfix|Gityerfix]] 05:45, 11 May 2008 (EST)</small><br>
 
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'''End-of-Service for 6.0 extended'''<br>
 
'''End-of-Service for 6.0 extended'''<br>
 
CA has extended the support for 6.0 beyond the original end-of-service date of March 31st, 2008. No new date has been identified but support is to continue until the release of r12. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/1220/uniservplusr60-eos.html View CAs Announcement Here] If still planning on migrating to r11, visit the SDU [[Yellow Pages]] for a list of service providers  who can assist you.<br>
 
CA has extended the support for 6.0 beyond the original end-of-service date of March 31st, 2008. No new date has been identified but support is to continue until the release of r12. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/1220/uniservplusr60-eos.html View CAs Announcement Here] If still planning on migrating to r11, visit the SDU [[Yellow Pages]] for a list of service providers  who can assist you.<br>

Revision as of 00:28, 16 September 2008

News
Archives: CA News | SDU News | Service Desk News

Don't miss these September events and deadlines
18th - Service Mgmt Webcast Part 3 . Click here for details
19th - CA World Early Bird Discount Ends. Click here for details
--Gityerfix 09:58, 07 September 2008 (EST)

  • CA invites SDU members to a Service Desk Management Webcast

Delivering IT Services for the Business with Confidence and Control Utilizing Service Desk Management. Click here for details and to register
--Gityerfix 12:44, 1 August 2008 (EST)

Exclaim.gif Service Desk Tools Available Exclusively from SDU...
Available free from SDU are IE and Firefox plug-ins that allow you to search your Service Desk for tickets and CIs directly from your browser. Click here for details
--Gityerfix 16:35, 12 July 2008 (EST)

CA World 2008 Agenda and Pre-Conference Education
Build your CA World agenda and register for pre-conference education starting June 15th.Click here for details.
--Gityerfix 15:49, 14 June 2008 (EST)

Cumulative Patches #2 released
CA released several new patches regarded as Cumulative #2 as well as another minor update to CA Workflow on May 23rd. Click here for patches
--Gityerfix 08:18, 25 May 2008 (EST)

Save $400 on CA World Registration
Register for CA WORLD 2008 by September 19th and get a $200 Early Bird Discount. In addition, PLC/User Group members qualify for an additional $200 discount. Visit the CA WORLD website to register.
--Gityerfix 05:45, 11 May 2008 (EST)

End-of-Service for 6.0 extended
CA has extended the support for 6.0 beyond the original end-of-service date of March 31st, 2008. No new date has been identified but support is to continue until the release of r12. View CAs Announcement Here If still planning on migrating to r11, visit the SDU Yellow Pages for a list of service providers who can assist you.
--Gityerfix 08:08, 1 April 2008 (EST)


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