Difference between revisions of "Home"
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! '''<font size="3">News</font>''' | ! '''<font size="3">News</font>''' | ||
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| − | | style="text-align:right;" | Archives: [[CA:News Archive | CA News]] | [[SDU:News Archive | SDU News]] | [[News Archive | Service Desk News]] | + | | style="background-color:#E3F6CE;text-align:right;" | Archives: [[CA:News Archive | CA News]] | [[SDU:News Archive | SDU News]] | [[News Archive | Service Desk News]] |
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[[Image:new.gif]]'''Don't miss these September events and deadlines'''<br> | [[Image:new.gif]]'''Don't miss these September events and deadlines'''<br> | ||
9th - PLC Webcast [http://causergroups.ca.com/usergroups/MeetingItem.aspx?ID=400&EVTID=1382&EVTTYPEID=557 Click here for details]<br> | 9th - PLC Webcast [http://causergroups.ca.com/usergroups/MeetingItem.aspx?ID=400&EVTID=1382&EVTTYPEID=557 Click here for details]<br> | ||
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--<small>[[User:Gityerfix|Gityerfix]] 09:58, 07 September 2008 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 09:58, 07 September 2008 (EST)</small><br> | ||
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*'''NOTICE: The afternoon PLC Webcast has been canceled'''<br> | *'''NOTICE: The afternoon PLC Webcast has been canceled'''<br> | ||
The morning session of the PLC Service Management Quarterly Webcast is still scheduled for September 9th at 10am ET. [http://causergroups.ca.com/usergroups/MeetingItem.aspx?ID=400&EVTID=1382&EVTTYPEID=557 Click here for details] | The morning session of the PLC Service Management Quarterly Webcast is still scheduled for September 9th at 10am ET. [http://causergroups.ca.com/usergroups/MeetingItem.aspx?ID=400&EVTID=1382&EVTTYPEID=557 Click here for details] | ||
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--<small>[[User:Gityerfix|Gityerfix]] 09:49, 02 September 2008 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 09:49, 02 September 2008 (EST)</small><br> | ||
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*'''Nominate Your Achievements to Win a Paid Registration to CA World'''<br> | *'''Nominate Your Achievements to Win a Paid Registration to CA World'''<br> | ||
The CA VIP Awards recognize organizations that have achieved outstanding IT Management/Governance success through the use of CA solutions. The application deadline is being extended to September 15, 2008. [[CA:VIP Award 2008|Click here for more details]] | The CA VIP Awards recognize organizations that have achieved outstanding IT Management/Governance success through the use of CA solutions. The application deadline is being extended to September 15, 2008. [[CA:VIP Award 2008|Click here for more details]] | ||
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--<small>[[User:Gityerfix|Gityerfix]] 22:50, 14 August 2008 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 22:50, 14 August 2008 (EST)</small><br> | ||
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[[image:Exclaim.gif]] '''Exclusively from SDU...'''<br> | [[image:Exclaim.gif]] '''Exclusively from SDU...'''<br> | ||
Available ''free'' from SDU are IE and Firefox plug-ins that allow you to search ''your'' Service Desk for tickets and CIs directly from your browser. [[SDU:Search Provider/Engine|Click here for details]]<br> | Available ''free'' from SDU are IE and Firefox plug-ins that allow you to search ''your'' Service Desk for tickets and CIs directly from your browser. [[SDU:Search Provider/Engine|Click here for details]]<br> | ||
--<small>[[User:Gityerfix|Gityerfix]] 16:35, 12 July 2008 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 16:35, 12 July 2008 (EST)</small><br> | ||
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*'''CA World 2008 Agenda and Pre-Conference Education'''<br> | *'''CA World 2008 Agenda and Pre-Conference Education'''<br> | ||
Build your CA World agenda and register for pre-conference education starting June 15th.[http://caworld.com/ Click here for details].<br> | Build your CA World agenda and register for pre-conference education starting June 15th.[http://caworld.com/ Click here for details].<br> | ||
--<small>[[User:Gityerfix|Gityerfix]] 15:49, 14 June 2008 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 15:49, 14 June 2008 (EST)</small><br> | ||
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*'''Cumulative Patches #2 released'''<br> | *'''Cumulative Patches #2 released'''<br> | ||
CA released several new patches regarded as Cumulative #2 as well as another minor update to CA Workflow on May 23rd. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/191/usvdr112-solpatch.html Click here for patches] | CA released several new patches regarded as Cumulative #2 as well as another minor update to CA Workflow on May 23rd. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/191/usvdr112-solpatch.html Click here for patches] | ||
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--<small>[[User:Gityerfix|Gityerfix]] 08:18, 25 May 2008 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 08:18, 25 May 2008 (EST)</small><br> | ||
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*'''Save $400 on CA World Registration'''<br> | *'''Save $400 on CA World Registration'''<br> | ||
Register for CA WORLD 2008 by September 19th and get a $200 Early Bird Discount. In addition, PLC/User Group members qualify for an additional $200 discount. [http://caworld.com/page.aspx?ID=93051 Visit the CA WORLD website to register.] | Register for CA WORLD 2008 by September 19th and get a $200 Early Bird Discount. In addition, PLC/User Group members qualify for an additional $200 discount. [http://caworld.com/page.aspx?ID=93051 Visit the CA WORLD website to register.] | ||
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--<small>[[User:Gityerfix|Gityerfix]] 05:45, 11 May 2008 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 05:45, 11 May 2008 (EST)</small><br> | ||
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*'''End-of-Service for 6.0 extended'''<br> | *'''End-of-Service for 6.0 extended'''<br> | ||
CA has extended the support for 6.0 beyond the original end-of-service date of March 31st, 2008. No new date has been identified but support is to continue until the release of r12. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/1220/uniservplusr60-eos.html View CAs Announcement Here] If still planning on migrating to r11, visit the SDU [[Yellow Pages]] for a list of service providers who can assist you.<br> | CA has extended the support for 6.0 beyond the original end-of-service date of March 31st, 2008. No new date has been identified but support is to continue until the release of r12. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/1220/uniservplusr60-eos.html View CAs Announcement Here] If still planning on migrating to r11, visit the SDU [[Yellow Pages]] for a list of service providers who can assist you.<br> | ||
Revision as of 14:34, 7 September 2008
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