Difference between revisions of "T5GQ012"
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| + | <div align='center'><font color="green">To make corrections or additions to this article, select the ''edit'' tab above.<br> | ||
| + | To discuss or ask questions about this article, select the ''discussion'' tab above.</font></div> | ||
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| + | == Details == | ||
As a result of applying the cumulative patch, on the main menu, under View tab the following menu options became available even when not viewing a ticket. | As a result of applying the cumulative patch, on the main menu, under View tab the following menu options became available even when not viewing a ticket. | ||
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*Event Delay History | *Event Delay History | ||
*In-The-Know Notify List (this caused a java error) | *In-The-Know Notify List (this caused a java error) | ||
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PROBLEM SYMPTOM: NT -NOTIFICATION HISTORY EMPTY AFTER CUM PATCHES. | PROBLEM SYMPTOM: NT -NOTIFICATION HISTORY EMPTY AFTER CUM PATCHES. | ||
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List'. Also the view->Profile Browser option is | List'. Also the view->Profile Browser option is | ||
removed. | removed. | ||
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Revision as of 06:15, 26 July 2008
To make corrections or additions to this article, select the edit tab above.
To discuss or ask questions about this article, select the discussion tab above.
To discuss or ask questions about this article, select the discussion tab above.
Details
As a result of applying the cumulative patch, on the main menu, under View tab the following menu options became available even when not viewing a ticket.
- Event History
- Event Delay History
- In-The-Know Notify List (this caused a java error)
PROBLEM SYMPTOM: NT -NOTIFICATION HISTORY EMPTY AFTER CUM PATCHES.
cumulative patches for Unicenter Service Desk
r11.2, you may see an empty list within
View->Notification History instead of a search
window. In addition, three unintentional items
were added to this View menu: 'Event History',
'Event Delay History', and 'In The Know Notify
List'. Also the view->Profile Browser option is
removed.
