Difference between revisions of "Priority and Impact Default to Empty"

From SDU
Jump to: navigation, search
Line 1: Line 1:
 
[[Category:Customizations]]
 
[[Category:Customizations]]
This article provides instructions for setting the default value of Priority and Impact to \<empty\>.
+
This article provides instructions for setting the default value of Priority and Impact to &#60;empty&#61;.
  
 
== Step 1. Modify Schema ==
 
== Step 1. Modify Schema ==

Revision as of 20:35, 13 January 2008

This article provides instructions for setting the default value of Priority and Impact to <empty=.

Step 1. Modify Schema

For ALL releases make your schema change by creating a .mod file and placing it in the NX_ROOT/site/mods/majic directory. Name the .mod anything you like, but it is recommended that it be preceded with a 'z'. Take the code you need from the examples below.

CODE
MODIFY chg impact
{
  ON_NEW DEFAULT null;
};

MODIFY chg priority
{
  ON_NEW DEFAULT null;
};

MODIFY cr impact
{
  ON_NEW DEFAULT null;
};

MODIFY cr priority
{
  ON_NEW DEFAULT null;
};

MODIFY iss priority
{
  ON_NEW DEFAULT null;
};


Step 2. Publish the Schema changes

For ALL release recycle the Service Desk service.