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| − | [[Image:new.gif]]'''Hyper Notification - TTV not null for Closed Tickets'''<br> | + | [[Image:new.gif]]'''PLC Summer Webcast'''<br> |
| − | When closing a ticket from a Secondary Server, the attached_sla table is not updated properly resulting in inaccurate Scoreboard results for TTV. [https://support.ca.com/irj/portal/SolutionResults?aparNo=QI99888&actionID=4 Click here for complete description]
| + | June 10th is the ''Summer 2008 PLC Service Support Quarterly Webcast''. If you have not done so already, join CA's Service Support PLC so that you can access the webcast. [http://causergroups.ca.com CLICK HERE TO JOIN]. <br> |
| − | <br> | + | --<small>[[User:Gityerfix|Gityerfix]] 12:06, 1 June 2008 (EST)</small><br> |
| − | --<small>[[User:Gityerfix|Gityerfix]] 15:55, 26 May 2008 (EST)</small><br> | + | |
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| − | [[Image:new.gif]]'''Cumulative Patches #2 released'''<br>
| + | *'''Cumulative Patches #2 released'''<br> |
| | CA released 5 new patches regarded as Cumulative #2 as well as another minor update to CA Workflow on May 23rd. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/191/usvdr112-solpatch.html Click here for patches] | | CA released 5 new patches regarded as Cumulative #2 as well as another minor update to CA Workflow on May 23rd. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/191/usvdr112-solpatch.html Click here for patches] |
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| SDU News
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|
 PLC Summer Webcast
June 10th is the Summer 2008 PLC Service Support Quarterly Webcast. If you have not done so already, join CA's Service Support PLC so that you can access the webcast. CLICK HERE TO JOIN.
--Gityerfix 12:06, 1 June 2008 (EST)
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- Cumulative Patches #2 released
CA released 5 new patches regarded as Cumulative #2 as well as another minor update to CA Workflow on May 23rd. Click here for patches
--Gityerfix 08:18, 25 May 2008 (EST)
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- Save $400 on CA World Registration
Register for CA WORLD 2008 by September 19th and get a $200 Early Bird Discount. In addition, PLC/User Group members qualify for an additional $200 discount. Visit the CA WORLD website to register.
--Gityerfix 05:45, 11 May 2008 (EST)
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- End-of-Service for 6.0 extended
CA has extended the support for 6.0 beyond the original end-of-service date of March 31st, 2008. No new date has been identified but support is to continue until the release of r12. View CAs Announcement Here If still planning on migrating to r11, visit the SDU Yellow Pages for a list of service providers who can assist you.
--Gityerfix 08:08, 1 April 2008 (EST)
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- Didn't get your validation email?
If you registered on SDU and have not received the validation email in order to complete your registration, send us an email and let us know so we can activate your account for you. admins@servicedeskusers.com
--Gityerfix 08:45, 28 February 2008 (EST)
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