Difference between revisions of "URLS for Computer Telephony Integration (CTI)"
From SDU
(→Creating a new Request) |
(→Open an existing Request) |
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== Open an existing Request == | == Open an existing Request == | ||
| − | + | http://[SERVER]/CAisd/pdmweb.exe?OP=SEARCH+FACTORY=cr+SKIPLIST=1+QBE.EQ.ref_num=[Ticket Number] | |
== Creating a new Request == | == Creating a new Request == | ||
Revision as of 01:01, 17 January 2008
In the examples below, replace the data in the brackets.
Open an existing Request
http://[SERVER]/CAisd/pdmweb.exe?OP=SEARCH+FACTORY=cr+SKIPLIST=1+QBE.EQ.ref_num=[Ticket Number]
Creating a new Request
http://[SERVER]/CAisd/pdmweb.exe?OP=CREATE_NEW+FACTORY=cr+PRESET_REL=customer:cnt.id:userid:[userid] http://[SERVER]/CAisd/pdmweb.exe?OP=CREATE_NEW+FACTORY=cr+PRESET_REL=customer:cnt.id:contact_num:[contact_num]
Launch the Profile Browser
http://[SERVER]/CAisd/pdmweb.exe?USERNAME=[userid]+OP=JUST_GRONK_IT+HTMPL=profile_browser+FACTORY=cnt:userid:[userid]
