Difference between revisions of "T5GQ012"
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__NOTOC__ | __NOTOC__ | ||
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cumulative patches for Unicenter Service Desk | cumulative patches for Unicenter Service Desk | ||
r11.2, you may see an empty list within | r11.2, you may see an empty list within | ||
| − | View- | + | View->Notification History instead of a search |
window. In addition, three unintentional items | window. In addition, three unintentional items | ||
were added to this View menu: 'Event History', | were added to this View menu: 'Event History', | ||
'Event Delay History', and 'In The Know Notify | 'Event Delay History', and 'In The Know Notify | ||
| − | List'. Also the view- | + | List'. Also the view->Profile Browser option is |
removed. | removed. | ||
Latest revision as of 05:29, 30 November 2010
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Details
As a result of applying the cumulative patch, on the main menu, under View tab the following menu options became available even when not viewing a ticket.
- Event History
- Event Delay History
- In-The-Know Notify List (this caused a java error)
PROBLEM SYMPTOM: NT -NOTIFICATION HISTORY EMPTY AFTER CUM PATCHES.
cumulative patches for Unicenter Service Desk
r11.2, you may see an empty list within
View->Notification History instead of a search
window. In addition, three unintentional items
were added to this View menu: 'Event History',
'Event Delay History', and 'In The Know Notify
List'. Also the view->Profile Browser option is
removed.
