Difference between revisions of "Home"
m |
m |
||
| Line 11: | Line 11: | ||
|- | |- | ||
| style="background-color:#E3F6CE;text-align:right;" | Archives: [[CA:News Archive | CA News]] | [[SDU:News Archive | SDU News]] | [[News Archive | Service Desk News]] | | style="background-color:#E3F6CE;text-align:right;" | Archives: [[CA:News Archive | CA News]] | [[SDU:News Archive | SDU News]] | [[News Archive | Service Desk News]] | ||
| + | |- | ||
| + | | style="background-color:#eeeeee;" | | ||
| + | [[image:new.gif]]'''CA Service Desk r12.5 beta program'''<br> | ||
| + | CA has announced beta opportunities for CA Service Desk Manager r12.5, and for CA Service Catalog and CA Service Accounting r12.5. [http://www.servicedeskusers.com/forum/index.php?showtopic=4472 Click here for complete post by Roger Morse]<br> | ||
| + | --<small>[[User:Gityerfix|Gityerfix]] 09:02, 3 October 2009 (EST)</small><br> | ||
|- | |- | ||
| | | | ||
| − | + | '''Second Notice for r11.x End of Service'''<br> | |
Support for all r11.x releases will be discontinued on April 30, 2012. [https://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID=216723 Click here for details]<br> | Support for all r11.x releases will be discontinued on April 30, 2012. [https://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID=216723 Click here for details]<br> | ||
--<small>[[User:Gityerfix|Gityerfix]] 06:50, 22 September 2009 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 06:50, 22 September 2009 (EST)</small><br> | ||
|- | |- | ||
| style="background-color:#eeeeee;" | | | style="background-color:#eeeeee;" | | ||
| − | + | '''Hyper Notification - Upcoming Cumulative #2 patches for r12.1'''<br> | |
CA Support would like to inform you about the upcoming second cumulative patch for CA Service Desk 12.1. Please view the following link for the Upcoming Announcement, fix list, and status. We recommend that you coordinate your maintenance schedule to follow this timeline. [https://support.ca.com/irj/portal/SolutionResults?aparNo=RI10121&actionID=4 Click here for complete description and solution]<br> | CA Support would like to inform you about the upcoming second cumulative patch for CA Service Desk 12.1. Please view the following link for the Upcoming Announcement, fix list, and status. We recommend that you coordinate your maintenance schedule to follow this timeline. [https://support.ca.com/irj/portal/SolutionResults?aparNo=RI10121&actionID=4 Click here for complete description and solution]<br> | ||
--<small>[[User:Gityerfix|Gityerfix]] 06:30, 22 September 2009 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 06:30, 22 September 2009 (EST)</small><br> | ||
|- | |- | ||
| | | | ||
| − | + | '''Hyper Notification - Cumulative #1 patches for r12.1'''<br> | |
CA Support would like to inform you of the availability of CA Service Desk r12.1 cumulative #1 patches published on July 27th, 2009. Please follow the link below for the fix list and download details. [https://support.ca.com/irj/portal/SolutionResults?aparNo=RI10121&actionID=4 Click here for complete description and solution]<br> | CA Support would like to inform you of the availability of CA Service Desk r12.1 cumulative #1 patches published on July 27th, 2009. Please follow the link below for the fix list and download details. [https://support.ca.com/irj/portal/SolutionResults?aparNo=RI10121&actionID=4 Click here for complete description and solution]<br> | ||
--<small>[[User:Gityerfix|Gityerfix]] o6:30, 22 September 2009 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] o6:30, 22 September 2009 (EST)</small><br> | ||
Revision as of 13:05, 23 October 2009
|
| |||||||||||||||||||
| Resources | ||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
SDU Resources  Add SDU Enhancement Pack 1 to r12 Install | Add SDU Searching to your browser | Subscribe to SDU RSS Feeds | Get LinkedIn to the ServiceDeskUsers Group | Search your own CA Service Desk installation from a web browser
| ||||||||||||||||||||
| CA Product Home Pages CA CMDB | CA Embedded Entitlements Manager | CA Service Desk Manager | CA SupportBridge Solutions | CA Workflow | MDB | Unicenter Service Desk | Unicenter Service Desk Dashboard | Unicenter Service Desk Knowledge Tools | ||||||||||||||||||||
| Other CA Resources CA Development Exchange (formerly CA Development Buddy) | CA Productivity Accelerator (CAPA) for Service Desk | CA Service Management Global User Community | CA Regional User Communities | CA World | CA's Enhanced Beta Program | Customer Alliance Program | Education | r12 Upgrade Information | Technical Support | ||||||||||||||||||||
