Difference between revisions of "Home"

Get LinkedIn to ServiceDeskUsers
Expand your network by joining the SDU Group on LinkedIn. Click Here
--Gityerfix 11:01, 31 October 2008 (EST)

1000 SDU members by CA World, Only 50 to Go
It has taken less than 9 months to surpass the 950 member mark. And we only need 50 more members to reach our goal of 1000 by CA World. Help us to achieve this goal by spreading the word about SDU to your colleagues, co-workers, clients, and partners.
--Gityerfix 10:01, 31 October 2008 (EST)

We want to know what you think about SDU
Let us have it! The good, the bad, and the ugly. Let us know what you like and don't like about SDU. Or read what others had to say. Click here to get LinkedIn
--Gityerfix 14:26, 22 October 2008 (EST)

The SDM Suite and r12 prompt a few forum changes
With the introduction of CA's new Service Desk Manager Suite and the anticipated arrival of r12, we have made a few changes to the SDU forums. A few moves, a few renames, and a few additions. Among the additions are forums dedicated to CMDB, Live Automation, and BOXI.
--Gityerfix 00:26, 10 October 2008 (EST)

r12 expected to go GA yet this year
CA's GA Minus One policy means that once r12 has been released, only r12 and r11.2 will be supported. Users of r11.0 and r11.1, as well as 6.0 SP1 and any other previous versions of Service Desk will no longer be supported by CA. For more details, see CA's End-of-Support Announcement.
--Gityerfix 10:30, 6 October 2008 (EST)

You can still save $200 on CA World Registration
PLC and User Group members qualify for a $200 discount on CA World registration. Visit the CA WORLD website to register.
--Gityerfix 23:08, 19 September 2008 (EST)

Service Desk Tools Available Exclusively from SDU...
Available free from SDU are IE and Firefox plug-ins that allow you to search your Service Desk for tickets and CIs directly from your browser. Click here for details
--Gityerfix 16:35, 12 July 2008 (EST)

CA World 2008 Agenda and Pre-Conference Education
Build your CA World agenda and register for pre-conference education starting June 15th.Click here for details.
--Gityerfix 15:49, 14 June 2008 (EST)

Cumulative Patches #2 released
CA released several new patches regarded as Cumulative #2 as well as another minor update to CA Workflow on May 23rd. Click here for patches
--Gityerfix 08:18, 25 May 2008 (EST)

End-of-Service for 6.0 extended
CA has extended the support for 6.0 beyond the original end-of-service date of March 31st, 2008. No new date has been identified but support is to continue until the release of r12. View CAs Announcement Here If still planning on migrating to r11, visit the SDU Yellow Pages for a list of service providers who can assist you.
--Gityerfix 08:08, 1 April 2008 (EST)

[more...]

[more...]