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News
Archives: CA News \| SDU News \| Service Desk News
SDU Goal: 1000 members by CA World It has taken less than 9 months to surpass the 900 member mark. This leaves us with less than 100 to go to reach our goal of 1000 by CA World. Help us to achieve this goal by spreading the word about SDU to your colleagues, co-workers, clients, and partners. --Gityerfix 23:04, 12 October 2008 (EST)
Slight changes to the SDU Forum With the introduction of CA's new Service Desk Manager Suite and the anticipated arrival of r12, we have made a few changes to the SDU forums. A few moves, a few renames, and a few additions. Among the additions are forums dedicated to CMDB, Live Automation, and BOXI. --Gityerfix 00:26, 10 October 2008 (EST)
r12 expected to go GA yet this year CA's GA Minus One policy means that once r12 has been released, only r12 and r11.2 will be supported. Users of r11.0 and r11.1, as well as 6.0 SP1 and any other previous versions of Service Desk will no longer be supported by CA. For more details, see CA's End-of-Support Announcement. --Gityerfix 10:30, 6 October 2008 (EST)
You can still save $200 on CA World Registration PLC and User Group members qualify for a $200 discount on CA World registration. Visit the CA WORLD website to register. --Gityerfix 23:08, 19 September 2008 (EST)
Service Desk Tools Available Exclusively from SDU... Available free from SDU are IE and Firefox plug-ins that allow you to search your Service Desk for tickets and CIs directly from your browser. Click here for details --Gityerfix 16:35, 12 July 2008 (EST)
CA World 2008 Agenda and Pre-Conference Education Build your CA World agenda and register for pre-conference education starting June 15th.Click here for details. --Gityerfix 15:49, 14 June 2008 (EST)
Cumulative Patches #2 released CA released several new patches regarded as Cumulative #2 as well as another minor update to CA Workflow on May 23rd. Click here for patches --Gityerfix 08:18, 25 May 2008 (EST)
End-of-Service for 6.0 extended CA has extended the support for 6.0 beyond the original end-of-service date of March 31st, 2008. No new date has been identified but support is to continue until the release of r12. View CAs Announcement Here If still planning on migrating to r11, visit the SDU Yellow Pages for a list of service providers who can assist you. --Gityerfix 08:08, 1 April 2008 (EST)

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+[[image:new.gif]][[image:Exclaim.gif]]'''SDU Goal: 1000 members by CA World'''<br>
+It has taken less than 9 months to surpass the 900 member mark. This leaves us with less than 100 to go to reach our goal of 1000 by CA World. Help us to achieve this goal by spreading the word about SDU to your colleagues, co-workers, clients, and partners.
+<br>
+--<small>[[User:Gityerfix|Gityerfix]] 23:04, 12 October 2008 (EST)</small><br>
+|-
+| style="background-color:#eeeeee;" |
 [[image:new.gif]]'''Slight changes to the SDU Forum'''<br>
 With the introduction of CA's new Service Desk Manager Suite and the anticipated arrival of r12, we have made a few changes to the SDU forums. A few moves, a few renames, and a few additions. Among the additions are forums dedicated to CMDB, Live Automation, and BOXI.
@@ Line 18: / Line 24: @@
 --<small>[[User:Gityerfix|Gityerfix]] 00:26, 10 October 2008 (EST)</small><br>
 |-
-| style="background-color:#eeeeee;" |
+|
-[[image:new.gif]]'''r12 expected to go GA yet this year'''<br>
+'''r12 expected to go GA yet this year'''<br>
 CA's ''GA Minus One'' policy means that once r12 has been released, only r12 and r11.2 will be supported. Users of r11.0 and r11.1, as well as 6.0 SP1 and any other previous versions of Service Desk will no longer be supported by CA. For more details, see CA's [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/191/191_r6_11-eosfollowup.html End-of-Support Announcement].
 <br>
 --<small>[[User:Gityerfix|Gityerfix]] 10:30, 6 October 2008 (EST)</small><br>
 |-
-|
+| style="background-color:#eeeeee;" |
 '''You can still save $200 on CA World Registration'''<br>
 PLC and User Group members qualify for a $200 discount on CA World registration. [http://caworld.com/page.aspx?ID=93051 Visit the CA WORLD website to register.]
 <br>
 --<small>[[User:Gityerfix|Gityerfix]] 23:08, 19 September 2008 (EST)</small><br>
-|-
-| style="background-color:#eeeeee;" |
-[[image:Exclaim.gif]]'''SDU Goal: 1000 members by CA World'''<br>
-SDU has been around for ''only'' 8 months, yet our community has quickly grown to around 850 members. In a few months we should reach the 1000 member milestone. However, with CA World only 2 months away, I see a perfect challenge for the SDU community. ''Lets see if we can reach 1000 members by World.'' To accomplish this aggressive goal, we need everyone's help.  Think of at least 1 colleague, co-worker, client, or partner and encourage them to register. The larger the community the more plentiful the contributions and the more ''we all'' benefit. Good Luck!
-<br>
---<small>[[User:Gityerfix|Gityerfix]] 10:46, 17 September 2008 (EST)</small><br>
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