Difference between revisions of "Home"
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--<small>[[User:Gityerfix|Gityerfix]] 12:25, 5 August 2008 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 12:25, 5 August 2008 (EST)</small><br> | ||
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*'''Hyper Notification - '@' in Remote Reference Macros no longer work'''<br> | *'''Hyper Notification - '@' in Remote Reference Macros no longer work'''<br> | ||
A Remote Reference Macro containing an @ sign will no longer function properly after the 2nd round of cumulative patches are installed. [https://support.ca.com/irj/portal/SolutionResults?aparNo=RI01214&actionID=4 Click here for complete description and solution] | A Remote Reference Macro containing an @ sign will no longer function properly after the 2nd round of cumulative patches are installed. [https://support.ca.com/irj/portal/SolutionResults?aparNo=RI01214&actionID=4 Click here for complete description and solution] | ||
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--<small>[[User:Gityerfix|Gityerfix]] 11:57, 24 July 2008 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 11:57, 24 July 2008 (EST)</small><br> | ||
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[[image:Exclaim.gif]] '''@ServiceDay and SDU Unite'''<br> | [[image:Exclaim.gif]] '''@ServiceDay and SDU Unite'''<br> | ||
To better serve the user community, SDU and @ServiceDay (the European Service Desk Forum) have combined efforts. The knowledge compiled on @ServiceDay has been added to the SDU Wiki, and the website is now offline. Former @ServiceDay members are encouraged to utilize SDU for their forum needs as well as other site offerings, such as the [[Service Desk Guide|Wiki]], [http://www.servicedeskusers.com/forum/index.php?act=calendar Calendar], and member-to-member messaging.<br> | To better serve the user community, SDU and @ServiceDay (the European Service Desk Forum) have combined efforts. The knowledge compiled on @ServiceDay has been added to the SDU Wiki, and the website is now offline. Former @ServiceDay members are encouraged to utilize SDU for their forum needs as well as other site offerings, such as the [[Service Desk Guide|Wiki]], [http://www.servicedeskusers.com/forum/index.php?act=calendar Calendar], and member-to-member messaging.<br> | ||
--<small>[[User:Gityerfix|Gityerfix]] 13:28, 13 July 2008 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 13:28, 13 July 2008 (EST)</small><br> | ||
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[[image:Exclaim.gif]] '''Exclusively from SDU...'''<br> | [[image:Exclaim.gif]] '''Exclusively from SDU...'''<br> | ||
Available ''free'' from SDU are IE and Firefox plug-ins that allow you to search ''your'' Service Desk for tickets and CIs directly from your browser. [[SDU:Search Provider/Engine|Click here for details]]<br> | Available ''free'' from SDU are IE and Firefox plug-ins that allow you to search ''your'' Service Desk for tickets and CIs directly from your browser. [[SDU:Search Provider/Engine|Click here for details]]<br> | ||
--<small>[[User:Gityerfix|Gityerfix]] 16:35, 12 July 2008 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 16:35, 12 July 2008 (EST)</small><br> | ||
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*'''CA World 2008 Agenda and Pre-Conference Education'''<br> | *'''CA World 2008 Agenda and Pre-Conference Education'''<br> | ||
Build your CA World agenda and register for pre-conference education starting June 15th.[http://caworld.com/ Click here for details].<br> | Build your CA World agenda and register for pre-conference education starting June 15th.[http://caworld.com/ Click here for details].<br> | ||
--<small>[[User:Gityerfix|Gityerfix]] 15:49, 14 June 2008 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 15:49, 14 June 2008 (EST)</small><br> | ||
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*'''Cumulative Patches #2 released'''<br> | *'''Cumulative Patches #2 released'''<br> | ||
CA released 5 new patches regarded as Cumulative #2 as well as another minor update to CA Workflow on May 23rd. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/191/usvdr112-solpatch.html Click here for patches] | CA released 5 new patches regarded as Cumulative #2 as well as another minor update to CA Workflow on May 23rd. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/191/usvdr112-solpatch.html Click here for patches] | ||
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--<small>[[User:Gityerfix|Gityerfix]] 08:18, 25 May 2008 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 08:18, 25 May 2008 (EST)</small><br> | ||
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*'''Save $400 on CA World Registration'''<br> | *'''Save $400 on CA World Registration'''<br> | ||
Register for CA WORLD 2008 by September 19th and get a $200 Early Bird Discount. In addition, PLC/User Group members qualify for an additional $200 discount. [http://caworld.com/page.aspx?ID=93051 Visit the CA WORLD website to register.] | Register for CA WORLD 2008 by September 19th and get a $200 Early Bird Discount. In addition, PLC/User Group members qualify for an additional $200 discount. [http://caworld.com/page.aspx?ID=93051 Visit the CA WORLD website to register.] | ||
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--<small>[[User:Gityerfix|Gityerfix]] 05:45, 11 May 2008 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 05:45, 11 May 2008 (EST)</small><br> | ||
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*'''End-of-Service for 6.0 extended'''<br> | *'''End-of-Service for 6.0 extended'''<br> | ||
CA has extended the support for 6.0 beyond the original end-of-service date of March 31st, 2008. No new date has been identified but support is to continue until the release of r12. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/1220/uniservplusr60-eos.html View CAs Announcement Here] If still planning on migrating to r11, visit the SDU [[Yellow Pages]] for a list of service providers who can assist you.<br> | CA has extended the support for 6.0 beyond the original end-of-service date of March 31st, 2008. No new date has been identified but support is to continue until the release of r12. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/1220/uniservplusr60-eos.html View CAs Announcement Here] If still planning on migrating to r11, visit the SDU [[Yellow Pages]] for a list of service providers who can assist you.<br> | ||
Revision as of 18:39, 19 August 2008
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