Difference between revisions of "How To Reset Ticket Numbers"
From SDU
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'''pdm_extract Key_Control > key_control_tbl.txt''' | '''pdm_extract Key_Control > key_control_tbl.txt''' | ||
| − | 2. Open the newly created file and | + | 2. Open the newly created file and change the '''key_value''' field to a value you want and save. |
3. Load the updated data. | 3. Load the updated data. | ||
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4. Recycle USD. | 4. Recycle USD. | ||
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== Warning == | == Warning == | ||
If you reset the value to a very low number, you might get duplicates when searching for tickets. Idearly you would want to first archive the old tickets before re-using the numbers all over. | If you reset the value to a very low number, you might get duplicates when searching for tickets. Idearly you would want to first archive the old tickets before re-using the numbers all over. | ||
Revision as of 12:59, 11 August 2008
Overview
This article provides instructions to reset ticket numbers.
Steps
1. First do an extract of the Key_Contol (kc) table to a file.
pdm_extract Key_Control > key_control_tbl.txt
2. Open the newly created file and change the key_value field to a value you want and save.
3. Load the updated data.
pdm_userload -u key_control_tbl.txt
4. Recycle USD.
Warning
If you reset the value to a very low number, you might get duplicates when searching for tickets. Idearly you would want to first archive the old tickets before re-using the numbers all over.
