Difference between revisions of "Priority and Impact Default to Empty"
From SDU
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== Step 2. Publish the Schema changes == | == Step 2. Publish the Schema changes == | ||
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Revision as of 20:59, 13 January 2008
This article provides instructions for setting the default value of Priority and Impact to <empty>.
Step 1. Modify Schema
For ALL releases make your schema change by creating a .mod file and placing it in the NX_ROOT/site/mods/majic directory. Name the .mod anything you like, but it is recommended that it be preceded with a 'z'. Take the code you need from the examples below.
CODE
MODIFY chg impact
{
ON_NEW DEFAULT null;
};
MODIFY chg priority
{
ON_NEW DEFAULT null;
};
MODIFY cr impact
{
ON_NEW DEFAULT null;
};
MODIFY cr priority
{
ON_NEW DEFAULT null;
};
MODIFY iss priority
{
ON_NEW DEFAULT null;
};
{
ON_NEW DEFAULT null;
};
MODIFY chg priority
{
ON_NEW DEFAULT null;
};
MODIFY cr impact
{
ON_NEW DEFAULT null;
};
MODIFY cr priority
{
ON_NEW DEFAULT null;
};
MODIFY iss priority
{
ON_NEW DEFAULT null;
};
Step 2. Publish the Schema changes
For ALL releases recycle the Service Desk service.