Difference between revisions of "Attachments on Configuration Items"
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| − | __NOTOC__ | + | __NOTOC__ |
| + | [[Category:Customizations]] | ||
| + | <div align='center'><font color="green">To make corrections or additions to this article, select the ''edit'' tab above.<br> | ||
| + | To discuss or ask questions about this article, select the ''discussion'' tab above.</font></div> | ||
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| + | == Overview == | ||
This article provides instructions for adding attachment capabilities to Configuration Items. | This article provides instructions for adding attachment capabilities to Configuration Items. | ||
''Note: This customization is designed for r11.x versions only.'' | ''Note: This customization is designed for r11.x versions only.'' | ||
| − | == Step 1. Modify Schema == | + | == Procedures == |
| + | === Step 1. Modify Schema === | ||
For ALL releases make your schema change by creating a [[.mod file]] and placing it in the [[$NX_ROOT]]/site/mods/majic directory. Name the [[.mod file|.mod]] anything you like, but it is recommended that it be preceded with a 'z'. Take the code you need from the examples below. | For ALL releases make your schema change by creating a [[.mod file]] and placing it in the [[$NX_ROOT]]/site/mods/majic directory. Name the [[.mod file|.mod]] anything you like, but it is recommended that it be preceded with a 'z'. Take the code you need from the examples below. | ||
<source lang="text">LREL attmnt_lrel "nr:PDM" attachments <> attmnt assets;</source> | <source lang="text">LREL attmnt_lrel "nr:PDM" attachments <> attmnt assets;</source> | ||
| − | == Step 2. Publish the Schema changes == | + | === Step 2. Publish the Schema changes === |
For ALL releases recycle the Service Desk service. | For ALL releases recycle the Service Desk service. | ||
| − | + | === Step 3. Edit the detail_nr.htmpl form === | |
| − | == Step 3. Edit the detail_nr.htmpl form == | + | |
Add the following code to the BODY of the form in the PDM_NOTEBOOK area: | Add the following code to the BODY of the form in the PDM_NOTEBOOK area: | ||
<source lang="html4strict"><PDM_TAB ID=attmnt SRC="OP=SHOW_DETAIL+HTMPL=xx_attmnt_tab.htmpl+FACTORY=nr+PERSID=$args.persistent_id" NAME="Attachments" height=300></pdm_tab></source> | <source lang="html4strict"><PDM_TAB ID=attmnt SRC="OP=SHOW_DETAIL+HTMPL=xx_attmnt_tab.htmpl+FACTORY=nr+PERSID=$args.persistent_id" NAME="Attachments" height=300></pdm_tab></source> | ||
| − | + | === Step 4. Edit the xx_attmnt_tab.htmpl form =-= | |
| − | == Step 4. Edit the xx_attmnt_tab.htmpl form == | + | |
This step will add "Edit" and "Delete" right-click options if the Inventory Functional Access is granted on the user's Access Type. If this scripting is not added then you will only have the option to view a document. | This step will add "Edit" and "Delete" right-click options if the Inventory Functional Access is granted on the user's Access Type. If this scripting is not added then you will only have the option to view a document. | ||
Search for the following scripting:<source lang="javascript">switch ("$prop.factory") { | Search for the following scripting:<source lang="javascript">switch ("$prop.factory") { | ||
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case "nr": attmntAccess = "${ACCESS.inventory:0}" - 0; break;</source> | case "nr": attmntAccess = "${ACCESS.inventory:0}" - 0; break;</source> | ||
| − | + | === Step 5. Clear the web cache === | |
| − | == Step 5. Clear the web cache == | + | |
Publish your changes via the [[Web Screen Painter]]. The process of publishing automatically initiates a [[pdm_webcache]]. | Publish your changes via the [[Web Screen Painter]]. The process of publishing automatically initiates a [[pdm_webcache]]. | ||
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== NOTICE == | == NOTICE == | ||
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kt_daemon 16316 ERROR DomWrap.c 806 Failed to complete reply method: 'select_sd_ref_num' ,BOP Name:'attmnt:400063' in class:'CAttmntLinks', Error:AHD03053: Bad where clause: invalid constraint. Could not recognize persistent_id. OUTER_JOIN ca_owned_resource.id = usp_owned_resource.id | kt_daemon 16316 ERROR DomWrap.c 806 Failed to complete reply method: 'select_sd_ref_num' ,BOP Name:'attmnt:400063' in class:'CAttmntLinks', Error:AHD03053: Bad where clause: invalid constraint. Could not recognize persistent_id. OUTER_JOIN ca_owned_resource.id = usp_owned_resource.id | ||
domsrvr 13132 ERROR attr.c 6164 Error in ATTR_INIT trigger get_attached_name for attached_name: AHD03053: Bad where clause: invalid constraint. Could not recognize persistent_id. OUTER_JOIN ca_owned_resource.id = usp_owned_resource.id</source> | domsrvr 13132 ERROR attr.c 6164 Error in ATTR_INIT trigger get_attached_name for attached_name: AHD03053: Bad where clause: invalid constraint. Could not recognize persistent_id. OUTER_JOIN ca_owned_resource.id = usp_owned_resource.id</source> | ||
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Revision as of 05:37, 26 July 2008
To discuss or ask questions about this article, select the discussion tab above.
Overview
This article provides instructions for adding attachment capabilities to Configuration Items.
Note: This customization is designed for r11.x versions only.
Procedures
Step 1. Modify Schema
For ALL releases make your schema change by creating a .mod file and placing it in the $NX_ROOT/site/mods/majic directory. Name the .mod anything you like, but it is recommended that it be preceded with a 'z'. Take the code you need from the examples below. <source lang="text">LREL attmnt_lrel "nr:PDM" attachments <> attmnt assets;</source>
Step 2. Publish the Schema changes
For ALL releases recycle the Service Desk service.
Step 3. Edit the detail_nr.htmpl form
Add the following code to the BODY of the form in the PDM_NOTEBOOK area: <source lang="html4strict"><PDM_TAB ID=attmnt SRC="OP=SHOW_DETAIL+HTMPL=xx_attmnt_tab.htmpl+FACTORY=nr+PERSID=$args.persistent_id" NAME="Attachments" height=300></pdm_tab></source>
== Step 4. Edit the xx_attmnt_tab.htmpl form =-
This step will add "Edit" and "Delete" right-click options if the Inventory Functional Access is granted on the user's Access Type. If this scripting is not added then you will only have the option to view a document. Search for the following scripting:<source lang="javascript">switch ("$prop.factory") {
case "cr": attmntAccess = "${ACCESS.call_mgr:0}" - 0; break;
case "iss": attmntAccess = "${ACCESS.issue_mgr:0}" - 0; break;
case "chg": attmntAccess = "${ACCESS.change_mgr:0}" - 0; break;
}</source>... and add the following case:<source lang="javascript">
case "nr": attmntAccess = "${ACCESS.inventory:0}" - 0; break;</source>
Step 5. Clear the web cache
Publish your changes via the Web Screen Painter. The process of publishing automatically initiates a pdm_webcache.
NOTICE
Be advised that implementing this customization will result in a few ERRORS in the stdlogs, but there has been no reported degradation in functionality. <source lang="text">kt_daemon 16316 ERROR DomWrap.c 1106 cSelect: failed In method select_sd_ref_num. Error Message: Error 103 AHD03053: Bad where clause: invalid constraint. Could not recognize persistent_id. OUTER_JOIN ca_owned_resource.id = usp_owned_resource.id kt_daemon 16316 ERROR DomWrap.c 806 Failed to complete reply method: 'select_sd_ref_num' ,BOP Name:'attmnt:400063' in class:'CAttmntLinks', Error:AHD03053: Bad where clause: invalid constraint. Could not recognize persistent_id. OUTER_JOIN ca_owned_resource.id = usp_owned_resource.id domsrvr 13132 ERROR attr.c 6164 Error in ATTR_INIT trigger get_attached_name for attached_name: AHD03053: Bad where clause: invalid constraint. Could not recognize persistent_id. OUTER_JOIN ca_owned_resource.id = usp_owned_resource.id</source>
