Difference between revisions of "URLS for Computer Telephony Integration (CTI)"
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http://[SERVER]/CAisd/pdmweb.exe?OP=JUST_GRONK_IT+HTMPL=profile_browser.htmpl+FACTORY=cnt+PERSID=cnt:userid:[USERID] | http://[SERVER]/CAisd/pdmweb.exe?OP=JUST_GRONK_IT+HTMPL=profile_browser.htmpl+FACTORY=cnt+PERSID=cnt:userid:[USERID] | ||
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| − | <div align='center'><font color=" | + | <div align='center'><font color="green">To make corrections or additions to this article, select the ''edit'' tab above.<br> |
To discuss or ask questions about this article, select the ''discussion'' tab above.</font></div> | To discuss or ask questions about this article, select the ''discussion'' tab above.</font></div> | ||
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Revision as of 16:35, 18 July 2008
In the examples below, replace the data in the brackets.
Open an existing Request
http://[SERVER]/CAisd/pdmweb.exe?OP=SEARCH+FACTORY=cr+SKIPLIST=1+QBE.EQ.ref_num=[Ticket Number]
Creating a new Request
http://[SERVER]/CAisd/pdmweb.exe?OP=CREATE_NEW+FACTORY=cr+PRESET_REL=customer:cnt.id:userid:[userid] http://[SERVER]/CAisd/pdmweb.exe?OP=CREATE_NEW+FACTORY=cr+PRESET_REL=customer:cnt.id:contact_num:[contact_num]
Launch the Profile Browser
http://[SERVER]/CAisd/pdmweb.exe?OP=JUST_GRONK_IT+HTMPL=profile_browser.htmpl+FACTORY=cnt+PERSID=cnt:xxxxxxxxxxxxxxxxx
R11.2 Requires cumulative patch QO91539 for the above URL to work.
http://[SERVER]/CAisd/pdmweb.exe?OP=JUST_GRONK_IT+HTMPL=profile_browser.htmpl+FACTORY=cnt+PERSID=cnt:userid:[USERID]
To make corrections or additions to this article, select the edit tab above.
To discuss or ask questions about this article, select the discussion tab above.
To discuss or ask questions about this article, select the discussion tab above.
