Difference between revisions of "Attachments on Configuration Items"

Revision as of 16:14, 9 June 2008

This article provides instructions for adding attachment capabilities to Configuration Items.

Note: This customization is designed for r11.x versions only.

Step 1. Modify Schema

For ALL releases make your schema change by creating a .mod file and placing it in the NX_ROOT/site/mods/majic directory. Name the [[.mod

file|.mod]] anything you like, but it is recommended that it be preceded with a 'z'. Take the code you need from the examples below. <source lang="text">LREL attmnt_lrel "nr:PDM" attachments <> attmnt assets;</source>

Step 2. Publish the Schema changes

For ALL releases recycle the Service Desk service.

Step 3. Edit the detail_nr.htmpl form

Add the following code to the BODY of the form in the PDM_NOTEBOOK area: <source lang="html4strict"><PDM_TAB ID=attmnt SRC="OP=SHOW_DETAIL+HTMPL=xx_attmnt_tab.htmpl+FACTORY=nr+PERSID=$args.persistent_id" NAME="Attachments" height=300></pdm_tab></source>

Step 4. Clear the web cache

Publish your changes via the Web Screen Painter. The process of publishing automatically initiates a pdm_webcache.