Difference between revisions of "Home"
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| − | [[Image:new.gif]]'''Hyper Notification - Issue with KD and SD Category Mapping'''<br> | + | [[Image:new.gif]]'''CA to Webcast Quarterly Conference Call today'''<br> |
| + | A webcast and conference call to discuss CAs fourth quarter and full fiscal year 2008 financial results is scheduled for 4p EST today.[http://ca.com/us/press/release.aspx?cid=175926 Click here for press release] | ||
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| + | --<small>[[User:Gityerfix|Gityerfix]] 08:40, 22 May 2008 (EST)</small><br> | ||
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| + | *'''Hyper Notification - Issue with KD and SD Category Mapping'''<br> | ||
When submitting a document from a Service Desk ticket which has a period in the category name the document does not get assigned to the Knowledge Tools category having the same name as the Service Desk category.[https://support.ca.com/irj/portal/SolutionResults?aparNo=QI99543&actionID=4 Click here for complete description] | When submitting a document from a Service Desk ticket which has a period in the category name the document does not get assigned to the Knowledge Tools category having the same name as the Service Desk category.[https://support.ca.com/irj/portal/SolutionResults?aparNo=QI99543&actionID=4 Click here for complete description] | ||
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Revision as of 12:40, 22 May 2008
| Guides: Service Desk | Knowledge Tools | Dashboard | Contributing To The Wiki | Add SDU Searching to your browser |
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| CA Product Home Pages CA CMDB | CA Embedded Entitlements Manager | CA SupportBridge Solutions | CA Workflow | Unicenter Service Desk | Unicenter Service Desk Dashboard | Unicenter Service Desk Knowledge Tools | ||||||||||||
| Other CA Resources CA's Enhanced Beta Program | CA Development Buddy Program | CA Education | CA User Groups | CA Support Online | CA World | PLC - Service Support | ||||||||||||