Difference between revisions of "T5GQ012"

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Revision as of 15:15, 18 July 2008

As a result of applying the cumulative patch, on the main menu, under View tab the following menu options became available even when not viewing a ticket.

  • Event History
  • Event Delay History
  • In-The-Know Notify List (this caused a java error)


PROBLEM SYMPTOM: NT -NOTIFICATION HISTORY EMPTY AFTER CUM PATCHES.

                cumulative patches for Unicenter Service Desk
                r11.2, you may see an empty list within
                View->Notification History instead of a search
                window. In addition, three unintentional items
                were added to this View menu: 'Event History',
                'Event Delay History', and 'In The Know Notify
                List'. Also the view->Profile Browser option is
                removed.
                




To make corrections or additions to this article, select the edit tab above.
To discuss or ask questions about this article, select the discussion tab above.