Difference between revisions of "Yellow Pages:Xtraction Solutions"
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| + | ''' | ||
| + | == Dashboards and reports for CA Service Desk, without coding. == | ||
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| − | ''' | + | '''Xtraction for Service Desk''' |
| + | We offer a software solution that will revolutionize your access to the data, seemingly trapped, within your Service Desk environment and turn it into useful information. | ||
| + | Xtraction for Service Desk allows YOU to create the dashboards and reports with a simple drag-and-drop interface using over 200 out-of- box components and filters—WITHOUT CODING, SQL QUERIES or EXTENDED SERVICES ENGAGEMENTS. | ||
| − | + | Meeting your demands on quick delivery of status, trend and audit information is now possible with Xtraction for Service Desk. | |
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| − | + | Xtraction connects to CA Service Desk and provides automatic calculations and volumes of real-time information based on the your selection preferences. You can build simple or complex dashboards and take advantage of the interactive design to drill-down and slice the information. Providing extreme flexibility and quick design, Xtraction not only expedites access to the information, but provides elevated ability in analyzing the details. | |
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| + | The Xtraction interface is user-friendly and feature-rich with an immense range of components used to construct dashboards. The design caters for all major objects within CA Service Desk (Incident, Problem, Change, Work Request, Configuration Items, etc.) and enables a wide array of views to be built by selection (time, group, priority, status, category…). Xtraction displays data in a number of methods including graphs, calendars and record lists, and supports exporting the data to multiple formats. | ||
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| + | '''*** FREE 30-Day TRIAL ***''' | ||
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| + | Remove the dependence upon coding and extensive services engagements and take charge of information gathering with Xtraction for Service Desk. | ||
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| + | It has taken you longer to read this article than it would have taken to create a dashboard with Xtraction for Service Desk. This simple solution solves a challenging problem to provide the information you need quickly and easily. | ||
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| + | We look forward to helping you. | ||
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| + | '''Related documents:''' | ||
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| + | *[[Media:HAGRID_X4SD_USA.pdf|Xtraction Data Sheet]] | ||
| + | |||
| + | * [http://www.servicedeskusers.com/hagrid/xtraction.html Xtraction Mini-Presentation] | ||
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| + | | width=500px valign="top" align="left" cellpadding=15|<center>[[Image:ThirtySecondDashboard.gif]]<br> | ||
| + | '''''Xtraction dashboard - designed with simple drag-and-drop'''''</center><br><br> | ||
| + | <div style="margin-left:25px"> | ||
| + | '''Xtraction - Quick Facts:''' | ||
| + | *Real-time, interactive status dashboards—drill-down and slice the information | ||
| + | *Closely align with ITIL best practices | ||
| + | *Extend ability to meet SOX audit compliance | ||
| + | *Export information and graphs to desired formats —XLS, RTF, HTML, PDF, PNG | ||
| + | *Installs in less than 1 hour — allows immediate realization of value | ||
| + | *Enable self-service reporting | ||
| + | *Fully functional web browser interface | ||
| + | *Reduce cost overhead of reporting staff processes | ||
| + | </div> | ||
| + | |} | ||
| + | |||
| + | ---- | ||
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| + | '''Contact us for a more in-depth discussion or demonstration of Xtraction for Service Desk.'''<br> | ||
| + | USA: +1 703 439 2621<br> | ||
| + | Australia: +61 411 017 385<br> | ||
| + | Email: [mailto:sales@hagridsolutions.com sales@hagridsolutions.com]<br> | ||
Revision as of 02:01, 21 September 2008
Dashboards and reports for CA Service Desk, without coding.
Xtraction for Service Desk We offer a software solution that will revolutionize your access to the data, seemingly trapped, within your Service Desk environment and turn it into useful information. Xtraction for Service Desk allows YOU to create the dashboards and reports with a simple drag-and-drop interface using over 200 out-of- box components and filters—WITHOUT CODING, SQL QUERIES or EXTENDED SERVICES ENGAGEMENTS. Meeting your demands on quick delivery of status, trend and audit information is now possible with Xtraction for Service Desk. Xtraction connects to CA Service Desk and provides automatic calculations and volumes of real-time information based on the your selection preferences. You can build simple or complex dashboards and take advantage of the interactive design to drill-down and slice the information. Providing extreme flexibility and quick design, Xtraction not only expedites access to the information, but provides elevated ability in analyzing the details. The Xtraction interface is user-friendly and feature-rich with an immense range of components used to construct dashboards. The design caters for all major objects within CA Service Desk (Incident, Problem, Change, Work Request, Configuration Items, etc.) and enables a wide array of views to be built by selection (time, group, priority, status, category…). Xtraction displays data in a number of methods including graphs, calendars and record lists, and supports exporting the data to multiple formats.
*** FREE 30-Day TRIAL ***
Remove the dependence upon coding and extensive services engagements and take charge of information gathering with Xtraction for Service Desk. It has taken you longer to read this article than it would have taken to create a dashboard with Xtraction for Service Desk. This simple solution solves a challenging problem to provide the information you need quickly and easily. We look forward to helping you.
|
 Xtraction dashboard - designed with simple drag-and-drop Xtraction - Quick Facts:
|
Contact us for a more in-depth discussion or demonstration of Xtraction for Service Desk.
USA: +1 703 439 2621
Australia: +61 411 017 385
Email: sales@hagridsolutions.com
