Difference between revisions of "Home"
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| − | ''' | + | '''3 SDU Milestones Achieved in August'''<br> |
| − | + | 4000 members, 1500 LinkedIn members, and 30,000 forum posts! Thanks to everyone who has helped make SDU the most utilized SDM community support site. And thank you to the sponsors who have supported us over the years.<br> | |
| − | <br> | + | --<small>[[User:Gityerfix|Gityerfix]] 11:00, 16 August 2012 (EST)</small><br> |
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| − | ''' | + | '''CA World '13'''<br> |
| − | The | + | The next CA World is April 21-24 in Las Vegas. Early bird registration ends February 1st. [http://www.ca.com/us/caworld.aspx Click here for details]<br> |
| − | <br> | + | --<small>[[User:Gityerfix|Gityerfix]] 18:15, 15 August 2012 (EST)</small><br> |
| − | --<small>[[User:Gityerfix|Gityerfix]] | + | |
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| − | ''' | + | '''r12.7 now available for download'''<br> |
| − | + | CA has announced the availability of r12.7 for electronic download. [https://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID={C3A33FF7-F693-471E-925C-2E027AD3E726} Click here for announcement]<br> | |
| − | --<small>[[User:Gityerfix|Gityerfix]] 11: | + | --<small>[[User:Gityerfix|Gityerfix]] 11:00, 26 July 2012 (EST)</small><br> |
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| − | ''' | + | '''Hyper Notification - CA Licensing Vulnerability<br> |
| − | + | CA has announced a license vulterability for releases r11.2, r12.0, r12.1, r12.5, and r12.6. This vulnerability can allow unauthorized users to gain access to the server. Please follow the link below for details. [https://support.ca.com/irj/portal/SolutionCDNResults?aparNo=RI44969&actionID=4 Click here for details]<br> | |
| − | <br> | + | --<small>[[User:Gityerfix|Gityerfix]] 10:10, 25 April 2012 (EST)</small><br> |
| − | --<small>[[User:Gityerfix|Gityerfix]] | + | |
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| − | ''' | + | '''Hyper Notification - Cumulative #2 patches for r12.6'''<br> |
| − | + | CA Support would like to inform you of the availability of CA Service Desk r12.6 cumulative #2 patches published on February 7th, 2012. Please follow the link below for the fix list and download details. [https://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID={027CEACB-25E8-4404-A4A8-51DB924DE3D4} Click here for fix list and download details]<br> | |
| − | + | --<small>[[User:Gityerfix|Gityerfix]] 11:10, 12 February 2012 (EST)</small><br> | |
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| − | --<small>[[User:Gityerfix|Gityerfix]] | + | |
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| align="left"|A validation email is sent to complete the registration process. If you do not received this email, let us know. [mailto:admins@servicedeskusers.com admins@servicedeskusers.com] | | align="left"|A validation email is sent to complete the registration process. If you do not received this email, let us know. [mailto:admins@servicedeskusers.com admins@servicedeskusers.com] | ||
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| + | |}<br> | ||
| + | {| width="100%" | ||
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| + | ! '''<font size="3">If you wish to contribute...</font>''' | ||
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| + | | align="left"|Due to excessive SPAM, wiki editing is restricted. If you wish to contribute, please email us and we will gladly give you access.. [mailto:admins@servicedeskusers.com admins@servicedeskusers.com] | ||
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*Get [[image:linkedin.gif]] to the [http://www.linkedin.com/groups?about=&gid=696297 ServiceDeskUsers] Group<br> | *Get [[image:linkedin.gif]] to the [http://www.linkedin.com/groups?about=&gid=696297 ServiceDeskUsers] Group<br> | ||
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*Join the [http://causergroups.ca.com/usergroups/Welcome.aspx?ID=400 CA Service Management Global User Community]<br> | *Join the [http://causergroups.ca.com/usergroups/Welcome.aspx?ID=400 CA Service Management Global User Community]<br> | ||
*Join a [http://causergroups.com CA Regional User Community] <br> | *Join a [http://causergroups.com CA Regional User Community] <br> | ||
*Register for [https://support.ca.com CA Technical Support]<br> | *Register for [https://support.ca.com CA Technical Support]<br> | ||
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! colspan="2" align="center" | '''<font size="3">Resources</font>''' | ! colspan="2" align="center" | '''<font size="3">Resources</font>''' | ||
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| − | | colspan="2" align="left" | '''SDU Resources''' <br>[[image:exclaim.gif]] | + | | colspan="2" align="left" | '''SDU Resources''' <br>[[image:exclaim.gif]][http://mycroft.mozdev.org/download.html?name=servicedeskusers&sherlock=yes&opensearch=yes&submitform=Search Add SDU Searching to your browser] | [[SDU:RSS Feeds|Subscribe to SDU RSS Feeds]] | [http://www.linkedin.com/groups?about=&gid=696297 Get LinkedIn to the ServiceDeskUsers Group] | [[SDU:Search Provider/Engine|Search your own CA Service Desk installation from a web browser]] |
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| − | | colspan="2" align="left" | ''' | + | | colspan="2" align="left" | '''CA Product Pages''' <br>[https://support.ca.com/irj/portal/anonymous/prdxrefsoln?productID=5786 CA CMDB] | [https://support.ca.com/irj/portal/anonymous/prdxrefsoln?productID=4839 CA Embedded Entitlements Manager] | [https://support.ca.com/irj/portal/anonymous/prddtlshome?productID=8165 CA Service Desk Manager] | [https://support.ca.com/irj/portal/anonymous/prdxrefsoln?productID=5697 CA Support Automation] | [https://support.ca.com/irj/portal/anonymous/prddtlshome?productID=7956 CA Workflow] | [https://support.ca.com/irj/portal/anonymous/prddtlshome?productID=5256 MDB] | [https://support.ca.com/irj/portal/anonymous/prdxrefsoln?productID=191 CA Service Desk] | [https://support.ca.com/irj/portal/anonymous/prdxrefsoln?productID=4915 CA Service Desk Dashboard] | [https://support.ca.com/irj/portal/anonymous/prdxrefsoln?productID=1220 CA Service Desk Knowledge Tools] |
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| − | | colspan="2" align="left" | ''' | + | | colspan="2" align="left" | '''Other CA Resources'''<br>[http://causergroups.ca.com/usergroups/Welcome.aspx?ID=400 CA Service Management Global User Community] | [http://causergroups.com CA Regional User Communities] | [http://caworld.com CA World] | [http://supportconnectw.ca.com/public/ca_common_docs/cabetas-programlist.asp CA's Betas] | [http://www.ca.com/us/it-training-education.aspx Education] | [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/191/191_r12_updatemainpage.html r12 Upgrade Information] | [https://support.ca.com Technical Support] |
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Latest revision as of 14:02, 24 October 2012
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SDU Resources  Add SDU Searching to your browser | Subscribe to SDU RSS Feeds | Get LinkedIn to the ServiceDeskUsers Group | Search your own CA Service Desk installation from a web browser
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| CA Product Pages CA CMDB | CA Embedded Entitlements Manager | CA Service Desk Manager | CA Support Automation | CA Workflow | MDB | CA Service Desk | CA Service Desk Dashboard | CA Service Desk Knowledge Tools | ||||||||||||||||||
| Other CA Resources CA Service Management Global User Community | CA Regional User Communities | CA World | CA's Betas | Education | r12 Upgrade Information | Technical Support | ||||||||||||||||||
