Difference between revisions of "SDU:Search Provider/Engine"
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== Implementation Procedures == | == Implementation Procedures == | ||
| − | + | IE 7/8 stores Search Providers in the system registry and Firefox saves them as .xml files. This difference is the reason separate downloads and instructions are needed. | |
{| width="100%" | {| width="100%" | ||
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{| width="100%" | {| width="100%" | ||
|- | |- | ||
| − | ! '''<font size="3"> | + | ! '''<font size="3">IE 7/8</font>''' |
|- | |- | ||
| align="left" style="vertical-align:top;" | | | align="left" style="vertical-align:top;" | | ||
| − | #[[media:CAUSDIE.zip|Click Here]] to download the | + | #[[media:CAUSDIE.zip|Click Here]] to download the IE 7/8 Search Provider plug-ins. |
#Unzip the download | #Unzip the download | ||
#Edit the .reg file by replacing all instances of <<SERVER>> with the servername or IP Address of a Service Desk server in your environment and by removing the undesired items. | #Edit the .reg file by replacing all instances of <<SERVER>> with the servername or IP Address of a Service Desk server in your environment and by removing the undesired items. | ||
Latest revision as of 17:47, 19 November 2010
Please click the discussion tab above and provide us with your feedback regarding these plug-ins.
Available exclusively from SDU are Search Provider/Engine plug-ins for your Service Desk. These plug-ins add searching capabilities of your Service Desk installation to the search options found in IE7 and Firefox 2.x/3.x. With these plug-ins any ticket or Configuration Item can be accessed directly from an internet browser.
Note: These plug-ins work best if Service Desk is configured for External Authentication.
Implementation Procedures
IE 7/8 stores Search Providers in the system registry and Firefox saves them as .xml files. This difference is the reason separate downloads and instructions are needed.
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History
07/14/08 - Added CA icon to Firefox files.
07/13/08 - IE & Firefox versions containing Request, Incident, Problem, Change Order, Issue, and Configuration Item Searches released.
07/12/08 - Firefox test version for Request Searching released.
Please click the discussion tab above and provide us with your feedback regarding these plug-ins.
