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== Crystal Formula Examples == | == Crystal Formula Examples == | ||
Latest revision as of 05:28, 30 November 2010
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Crystal Formula Examples
Analyst (Example for Contacts)
if IsNull ({ca_contact.last_name})
then "UNASSIGNED"
else
if IsNull ({ca_contact.first_name})
then Uppercase ({ca_contact.last_name})
else Uppercase ({ca_contact.last_name} + ", " + {ca_contact.first_name})
CloseDate (Example for Requests)
Note: Be sure the u2lpdmtime.dll is avaible for such calls
PDMTimeToDateTime ({call_req.close_date})
OpenDate (Example for Requests)
Note: Be sure the u2lpdmtime.dll is avaible for such calls
PDMTimeToDateTime ({call_req.open_date})
TimeOpen (Example for Requests which Utilizes 'CloseDate' formula)
Note: Be sure the u2lpdmtime.dll is avaible for such calls
if isnull ({@CloseDate})
then ((DateTimeToPDMTime (CurrentDateTime) - {call_req.open_date})/60/60/24)
else ((DateTimeToPDMTime ({@CloseDate}) - {call_req.open_date})/60/60/24)
Category (Example for Request Area)
if isnull ({prob_ctg.sym}) OR {prob_ctg.sym} = ""
then "Currently no category specified"
else {prob_ctg.sym}
