Difference between revisions of "Display Web Site within Service Desk"
m (New page: __NOTOC__ This article provides instructions for displaying another website within the Service Desk Interface. ''Note: This customization is designed for r11.x versions only.'' == Step...) |
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| − | __NOTOC__ | + | __NOTOC__ |
| + | [[Category:Customizations]] | ||
| + | {{Global Header}} | ||
| + | {{Global Announcement}} | ||
| + | |||
| + | == Overview == | ||
This article provides instructions for displaying another website within the Service Desk Interface. | This article provides instructions for displaying another website within the Service Desk Interface. | ||
''Note: This customization is designed for r11.x versions only.'' | ''Note: This customization is designed for r11.x versions only.'' | ||
| + | == Procedures == | ||
| + | === Step 1. Create custom .htmpl form === | ||
| + | Create a custom .htmpl form and place it in the desired directory within [[$NX_ROOT]]\site\mods\www\htmpl\. | ||
| − | + | '''For Analyst Interface:'''<source lang="html4strict"><html lang="en"> | |
| − | + | ||
| − | + | ||
| − | '''For Analyst Interface:''' | + | |
| − | <source lang="html4strict"><html lang="en"> | + | |
<HEAD> | <HEAD> | ||
<PDM_PRAGMA RELEASE=110> | <PDM_PRAGMA RELEASE=110> | ||
| Line 22: | Line 26: | ||
<body> | <body> | ||
<PDM_INCLUDE FILE="std_body.htmpl"> | <PDM_INCLUDE FILE="std_body.htmpl"> | ||
| − | |||
<center> | <center> | ||
<BR><BR> | <BR><BR> | ||
| − | + | <IFRAME SRC="http://www.servicedeskusers.com" frameborder="0" WIDTH="100%" HEIGHT="100%"></IFRAME> | |
| − | <IFRAME SRC="http:// | + | |
| − | + | ||
<PDM_INCLUDE FILE="std_footer.htmpl"> | <PDM_INCLUDE FILE="std_footer.htmpl"> | ||
</body> | </body> | ||
</html></source> | </html></source> | ||
| − | '''For | + | '''For Employee Interface:'''<source lang="html4strict"><PDM_PRAGMA RELEASE=110> |
| − | <source lang="html4strict"><PDM_PRAGMA RELEASE=110> | + | |
<html lang="en"> | <html lang="en"> | ||
<head> | <head> | ||
| Line 42: | Line 42: | ||
<body class=emp> | <body class=emp> | ||
<PDM_INCLUDE FILE="std_body.htmpl"> | <PDM_INCLUDE FILE="std_body.htmpl"> | ||
| − | |||
<center> | <center> | ||
<BR><BR> | <BR><BR> | ||
| − | + | <IFRAME SRC="http:www.servicedeskusers.com" frameborder="0" WIDTH="100%" HEIGHT="100%"></IFRAME> | |
| − | <IFRAME SRC="http: | + | |
| − | + | ||
<PDM_INCLUDE FILE="std_footer.htmpl"> | <PDM_INCLUDE FILE="std_footer.htmpl"> | ||
</body> | </body> | ||
</html></source> | </html></source> | ||
| − | + | === Step 2. Clear the web cache === | |
| − | == Step 2. Clear the web cache == | + | |
Publish your changes via the [[Web Screen Painter]]. The process of publishing automatically initiates a [[pdm_webcache]]. | Publish your changes via the [[Web Screen Painter]]. The process of publishing automatically initiates a [[pdm_webcache]]. | ||
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Latest revision as of 19:04, 26 July 2008
To discuss or ask questions about this article, select the discussion tab above.
Overview
This article provides instructions for displaying another website within the Service Desk Interface.
Note: This customization is designed for r11.x versions only.
Procedures
Step 1. Create custom .htmpl form
Create a custom .htmpl form and place it in the desired directory within $NX_ROOT\site\mods\www\htmpl\.
For Analyst Interface:<source lang="html4strict"><html lang="en"> <HEAD> <PDM_PRAGMA RELEASE=110> <PDM_INCLUDE FILE=styles.htmpl> <link rel="stylesheet" type="text/css" href="$CAisd/css/agt.css"> <PDM_INCLUDE FILE=std_head.htmpl> <SCRIPT> cfgFormName = "about.htmpl" </SCRIPT> <SCRIPT LANGUAGE="JavaScript" SRC="$CAisd/scripts/sitemods.js"></SCRIPT> </HEAD> <body> <PDM_INCLUDE FILE="std_body.htmpl">
<IFRAME SRC="http://www.servicedeskusers.com" frameborder="0" WIDTH="100%" HEIGHT="100%"></IFRAME>
<PDM_INCLUDE FILE="std_footer.htmpl">
</body>
</html></source>
For Employee Interface:<source lang="html4strict"><PDM_PRAGMA RELEASE=110>
<html lang="en">
<head>
<script>var form_title = "$ProductName";</script>
<PDM_INCLUDE FILE="std_head.htmpl">
<script language="JavaScript" src="$CAisd/scripts/sitemods.js"></script>
</head>
<body class=emp>
<PDM_INCLUDE FILE="std_body.htmpl">
<center>
<IFRAME SRC="http:www.servicedeskusers.com" frameborder="0" WIDTH="100%" HEIGHT="100%"></IFRAME>
<PDM_INCLUDE FILE="std_footer.htmpl">
</body>
</html></source>
