Difference between revisions of "Priority and Impact Default to Empty"
From SDU
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[[Category:Customizations]] | [[Category:Customizations]] | ||
| − | This article provides instructions for setting the default value of Priority and Impact to <empty>. | + | This article provides instructions for setting the default value of [[Priority]] and [[Impact]] to <empty>. |
== Step 1. Modify Schema == | == Step 1. Modify Schema == | ||
| − | <font color="blue">For ALL releases</font> make your schema change by creating a .mod file and placing it in the [[NX_ROOT]]/site/mods/majic directory. Name the .mod anything you like, but it is recommended that it be preceded with a 'z'. Take the code you need from the examples below. | + | <font color="blue">For ALL releases</font> make your schema change by creating a [[.mod file]] and placing it in the [[NX_ROOT]]/site/mods/majic directory. Name the [[.mod file|.mod]] anything you like, but it is recommended that it be preceded with a 'z'. Take the code you need from the examples below. |
<!--c1--><div class='codetop'>CODE</div><div class='codemain'><!--ec1-->MODIFY chg impact<br>{<br> ON_NEW DEFAULT null;<br>};<br><br>MODIFY chg priority<br>{<br> ON_NEW DEFAULT null;<br>};<br><br>MODIFY cr impact<br>{<br> ON_NEW DEFAULT null;<br>};<br><br>MODIFY cr priority<br>{<br> ON_NEW DEFAULT null;<br>};<br><br>MODIFY iss priority<br>{<br> ON_NEW DEFAULT null;<br>};<!--c2--></div><!--ec2--> | <!--c1--><div class='codetop'>CODE</div><div class='codemain'><!--ec1-->MODIFY chg impact<br>{<br> ON_NEW DEFAULT null;<br>};<br><br>MODIFY chg priority<br>{<br> ON_NEW DEFAULT null;<br>};<br><br>MODIFY cr impact<br>{<br> ON_NEW DEFAULT null;<br>};<br><br>MODIFY cr priority<br>{<br> ON_NEW DEFAULT null;<br>};<br><br>MODIFY iss priority<br>{<br> ON_NEW DEFAULT null;<br>};<!--c2--></div><!--ec2--> | ||
<br> | <br> | ||
== Step 2. Publish the Schema changes == | == Step 2. Publish the Schema changes == | ||
| − | + | For ALL releases recycle the Service Desk service. | |
<br> | <br> | ||
Revision as of 04:01, 17 January 2008
This article provides instructions for setting the default value of Priority and Impact to <empty>.
Step 1. Modify Schema
For ALL releases make your schema change by creating a .mod file and placing it in the NX_ROOT/site/mods/majic directory. Name the .mod anything you like, but it is recommended that it be preceded with a 'z'. Take the code you need from the examples below.
CODE
MODIFY chg impact
{
ON_NEW DEFAULT null;
};
MODIFY chg priority
{
ON_NEW DEFAULT null;
};
MODIFY cr impact
{
ON_NEW DEFAULT null;
};
MODIFY cr priority
{
ON_NEW DEFAULT null;
};
MODIFY iss priority
{
ON_NEW DEFAULT null;
};
{
ON_NEW DEFAULT null;
};
MODIFY chg priority
{
ON_NEW DEFAULT null;
};
MODIFY cr impact
{
ON_NEW DEFAULT null;
};
MODIFY cr priority
{
ON_NEW DEFAULT null;
};
MODIFY iss priority
{
ON_NEW DEFAULT null;
};
Step 2. Publish the Schema changes
For ALL releases recycle the Service Desk service.
