Difference between revisions of "Attachments on Configuration Items"
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| − | __NOTOC__ | + | __NOTOC__ |
| + | [[Category:Configuration Items]] | ||
| + | [[Category:Customizations]] | ||
| + | [[Category:r11]] | ||
| + | [[Category:r12]] | ||
| + | {{Global Header}} | ||
| + | {{Global Announcement}} | ||
| + | |||
| + | == Overview == | ||
This article provides instructions for adding attachment capabilities to Configuration Items. | This article provides instructions for adding attachment capabilities to Configuration Items. | ||
| − | ''Note: This customization is designed for r11.x versions only.'' | + | ''Note: This customization is designed for r11.x and r12.1 versions only. For r12.5 and above use the [[Attachments_on_Configuration_Items_r12|revised version]]'' |
| − | == Step 1. Modify Schema == | + | == Procedures == |
| − | For ALL releases make your schema change by creating a [[.mod file]] and placing it in the [[NX_ROOT]]/site/mods/majic directory. Name the [[.mod | + | === Step 1. Modify Schema === |
| − | + | For ALL releases make your schema change by creating a [[.mod file]] and placing it in the [[$NX_ROOT]]/site/mods/majic directory. Name the [[.mod file|.mod]] anything you like, but it is recommended that it be preceded with a 'z'. Take the code you need from the examples below. | |
| − | file|.mod]] anything you like, but it is recommended that it be preceded with a 'z'. Take the code you need from the examples below. | + | |
<source lang="text">LREL attmnt_lrel "nr:PDM" attachments <> attmnt assets;</source> | <source lang="text">LREL attmnt_lrel "nr:PDM" attachments <> attmnt assets;</source> | ||
| − | + | === Step 2. Publish the Schema changes === | |
| − | == Step 2. Publish the Schema changes == | + | |
For ALL releases recycle the Service Desk service. | For ALL releases recycle the Service Desk service. | ||
| + | |||
| + | === Step 3. Edit the detail_nr.htmpl form === | ||
| + | Add the following code to the BODY of the form in the PDM_NOTEBOOK area (for R12 this modification can be made to cmdbNotebook.htmpl): | ||
| + | ''additional extension forms will need to be modified appropriately detail_har_virx.htmpl, detail_har_serx.htmpl,'' | ||
| + | |||
| − | |||
| − | |||
<source lang="html4strict"><PDM_TAB ID=attmnt SRC="OP=SHOW_DETAIL+HTMPL=xx_attmnt_tab.htmpl+FACTORY=nr+PERSID=$args.persistent_id" NAME="Attachments" height=300></pdm_tab></source> | <source lang="html4strict"><PDM_TAB ID=attmnt SRC="OP=SHOW_DETAIL+HTMPL=xx_attmnt_tab.htmpl+FACTORY=nr+PERSID=$args.persistent_id" NAME="Attachments" height=300></pdm_tab></source> | ||
| − | + | === Step 4. Edit the xx_attmnt_tab.htmpl form === | |
| − | == Step 4. Edit the xx_attmnt_tab.htmpl form == | + | |
This step will add "Edit" and "Delete" right-click options if the Inventory Functional Access is granted on the user's Access Type. If this scripting is not added then you will only have the option to view a document. | This step will add "Edit" and "Delete" right-click options if the Inventory Functional Access is granted on the user's Access Type. If this scripting is not added then you will only have the option to view a document. | ||
Search for the following scripting:<source lang="javascript">switch ("$prop.factory") { | Search for the following scripting:<source lang="javascript">switch ("$prop.factory") { | ||
| Line 29: | Line 37: | ||
case "nr": attmntAccess = "${ACCESS.inventory:0}" - 0; break;</source> | case "nr": attmntAccess = "${ACCESS.inventory:0}" - 0; break;</source> | ||
| − | == Step 5. Clear the web cache == | + | === Step 5. Clear the web cache === |
Publish your changes via the [[Web Screen Painter]]. The process of publishing automatically initiates a [[pdm_webcache]]. | Publish your changes via the [[Web Screen Painter]]. The process of publishing automatically initiates a [[pdm_webcache]]. | ||
| − | + | == NOTICE == | |
| − | + | Be advised that implementing this customization will result in a few ERRORS in the stdlogs, but there has been no reported degradation in functionality. | |
| − | < | + | <source lang="text">kt_daemon 16316 ERROR DomWrap.c 1106 cSelect: failed In method select_sd_ref_num. Error Message: Error 103 AHD03053: Bad where clause: invalid constraint. Could not recognize persistent_id. OUTER_JOIN ca_owned_resource.id = usp_owned_resource.id |
| − | + | kt_daemon 16316 ERROR DomWrap.c 806 Failed to complete reply method: 'select_sd_ref_num' ,BOP Name:'attmnt:400063' in class:'CAttmntLinks', Error:AHD03053: Bad where clause: invalid constraint. Could not recognize persistent_id. OUTER_JOIN ca_owned_resource.id = usp_owned_resource.id | |
| − | + | domsrvr 13132 ERROR attr.c 6164 Error in ATTR_INIT trigger get_attached_name for attached_name: AHD03053: Bad where clause: invalid constraint. Could not recognize persistent_id. OUTER_JOIN ca_owned_resource.id = usp_owned_resource.id</source> | |
| − | + | ||
Latest revision as of 13:06, 6 December 2012
To discuss or ask questions about this article, select the discussion tab above.
Overview
This article provides instructions for adding attachment capabilities to Configuration Items.
Note: This customization is designed for r11.x and r12.1 versions only. For r12.5 and above use the revised version
Procedures
Step 1. Modify Schema
For ALL releases make your schema change by creating a .mod file and placing it in the $NX_ROOT/site/mods/majic directory. Name the .mod anything you like, but it is recommended that it be preceded with a 'z'. Take the code you need from the examples below. <source lang="text">LREL attmnt_lrel "nr:PDM" attachments <> attmnt assets;</source>
Step 2. Publish the Schema changes
For ALL releases recycle the Service Desk service.
Step 3. Edit the detail_nr.htmpl form
Add the following code to the BODY of the form in the PDM_NOTEBOOK area (for R12 this modification can be made to cmdbNotebook.htmpl): additional extension forms will need to be modified appropriately detail_har_virx.htmpl, detail_har_serx.htmpl,
<source lang="html4strict"><PDM_TAB ID=attmnt SRC="OP=SHOW_DETAIL+HTMPL=xx_attmnt_tab.htmpl+FACTORY=nr+PERSID=$args.persistent_id" NAME="Attachments" height=300></pdm_tab></source>
Step 4. Edit the xx_attmnt_tab.htmpl form
This step will add "Edit" and "Delete" right-click options if the Inventory Functional Access is granted on the user's Access Type. If this scripting is not added then you will only have the option to view a document. Search for the following scripting:<source lang="javascript">switch ("$prop.factory") {
case "cr": attmntAccess = "${ACCESS.call_mgr:0}" - 0; break;
case "iss": attmntAccess = "${ACCESS.issue_mgr:0}" - 0; break;
case "chg": attmntAccess = "${ACCESS.change_mgr:0}" - 0; break;
}</source>... and add the following case:<source lang="javascript">
case "nr": attmntAccess = "${ACCESS.inventory:0}" - 0; break;</source>
Step 5. Clear the web cache
Publish your changes via the Web Screen Painter. The process of publishing automatically initiates a pdm_webcache.
NOTICE
Be advised that implementing this customization will result in a few ERRORS in the stdlogs, but there has been no reported degradation in functionality. <source lang="text">kt_daemon 16316 ERROR DomWrap.c 1106 cSelect: failed In method select_sd_ref_num. Error Message: Error 103 AHD03053: Bad where clause: invalid constraint. Could not recognize persistent_id. OUTER_JOIN ca_owned_resource.id = usp_owned_resource.id kt_daemon 16316 ERROR DomWrap.c 806 Failed to complete reply method: 'select_sd_ref_num' ,BOP Name:'attmnt:400063' in class:'CAttmntLinks', Error:AHD03053: Bad where clause: invalid constraint. Could not recognize persistent_id. OUTER_JOIN ca_owned_resource.id = usp_owned_resource.id domsrvr 13132 ERROR attr.c 6164 Error in ATTR_INIT trigger get_attached_name for attached_name: AHD03053: Bad where clause: invalid constraint. Could not recognize persistent_id. OUTER_JOIN ca_owned_resource.id = usp_owned_resource.id</source>
