Difference between revisions of "Add Solution Data to Activity Notification"
From SDU
(New page: This is a customization to add the ''last'' solution added via Log Solution activity to the ticket notification. '''For Activity Notification Macros''': @{call_req_id.soln_log.0.descrip...) |
m (Add Solution data to Activity Notification moved to Add Solution Data to Activity Notification: Renamed to follow standard naming scheme.) |
(No difference)
| |
Latest revision as of 14:45, 2 February 2009
This is a customization to add the last solution added via Log Solution activity to the ticket notification.
For Activity Notification Macros:
@{call_req_id.soln_log.0.description} -- Request, Incident and Problem
@{issue_id..soln_log.0.description} -- Issues
@{chg_id.soln_log.0.description} -- Change Orders
For Multiple Notification Macros:
@{soln_log.0.description}
