Difference between revisions of "News Archive"
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--<small>[[User:Gityerfix|Gityerfix]] 15:55, 26 May 2008 (EST)</small><br> | --<small>[[User:Gityerfix|Gityerfix]] 15:55, 26 May 2008 (EST)</small><br> | ||
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| + | *'''Cumulative Patches #2 released'''<br> | ||
| + | CA released several new patches regarded as Cumulative #2 as well as another minor update to CA Workflow on May 23rd. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/191/usvdr112-solpatch.html Click here for patches] | ||
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| + | --<small>[[User:Gityerfix|Gityerfix]] 08:18, 25 May 2008 (EST)</small><br> | ||
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When submitting a document from a Service Desk ticket which has a period in the category name, the document does not get assigned to the Knowledge Tools category having the same name as the Service Desk category.[https://support.ca.com/irj/portal/SolutionResults?aparNo=QI99543&actionID=4 Click here for complete description] | When submitting a document from a Service Desk ticket which has a period in the category name, the document does not get assigned to the Knowledge Tools category having the same name as the Service Desk category.[https://support.ca.com/irj/portal/SolutionResults?aparNo=QI99543&actionID=4 Click here for complete description] | ||
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| + | --<small>[[User:Gityerfix|Gityerfix]] 11:05, 14 May 2008 (EST)</small><br> | ||
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*'''End-of-Service for 6.0 extended'''<br> | *'''End-of-Service for 6.0 extended'''<br> | ||
CA has extended the support for 6.0 beyond the original end-of-service date of March 31st, 2008. No new date has been identified but support is to continue until the release of r12. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/1220/uniservplusr60-eos.html View CAs Announcement Here] If still planning on migrating to r11, visit the SDU [[Yellow Pages]] for a list of service providers who can assist you.<br> | CA has extended the support for 6.0 beyond the original end-of-service date of March 31st, 2008. No new date has been identified but support is to continue until the release of r12. [https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/1220/uniservplusr60-eos.html View CAs Announcement Here] If still planning on migrating to r11, visit the SDU [[Yellow Pages]] for a list of service providers who can assist you.<br> | ||
Revision as of 17:54, 30 December 2008
The GA release of CA Service Desk r12 and its supporting documentation is now available for downloading. The product is not officially released until hardcopies can be distributed, so those still running version 6.0 SP1 through r11.1 probably have a couple weeks left of support. For more details, see CA's End-of-Support Announcement. |
Requesting more than 250 rows from a table using doSelect() may have performance ramifications. Click here for complete description and solution
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CA Workflow build 059 Windows patch QO99934 has a missing step in the installation instructions. Click here for complete description and solution
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A Remote Reference Macro containing an @ sign will no longer function properly after the 2nd round of cumulative patches are installed. Click here for complete description and solution
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-- Registration Now Closed. -- |
When closing a ticket from a Secondary Server, the attached_sla table is not updated properly resulting in inaccurate Scoreboard results for TTV. Click here for complete description
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CA released several new patches regarded as Cumulative #2 as well as another minor update to CA Workflow on May 23rd. Click here for patches
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When submitting a document from a Service Desk ticket which has a period in the category name, the document does not get assigned to the Knowledge Tools category having the same name as the Service Desk category.Click here for complete description
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CA has extended the support for 6.0 beyond the original end-of-service date of March 31st, 2008. No new date has been identified but support is to continue until the release of r12. View CAs Announcement Here If still planning on migrating to r11, visit the SDU Yellow Pages for a list of service providers who can assist you. |
